Hey there - we are working on Dashboard API integration and among other things we're creating a monitoring engine that will open NOC tickets as necessary and I want to make our NOC techs' lives as easy as possible by dropping in a Dashboard URL in to the NOC ticket for the network or device in question. I don't see any way to do this with the calls currently available in Dashboard API. If you look at the page source on a Appliance Status Page you'll find a variable called "Mkiconf.ng_eid" that appears to the be what I'll call the network's sub-device group identifier. And this "eid" is the one thing I need to be able to dynamically generate a Dashboard URL.
Anyone have any tips?
This URL is often used on the local status page of a switches, but it does not always seem to work for me:
Surely you could just setup SMTP alerting to go to a email address which is integrated with your NOC ticketing system. The SMTP alerts from Meraki come with a hyperlink embedded to the devices dashboard URL.