I am getting a Server Error when going to the Meraki dashboard.
Is anyone else seeing this?
-Dave
Solved! Go to solution.
Hey Everyone,
There was an issue this morning that blocked users from logging in and caused server errors. This issue lasted roughly one hour from ~8-9 am Pacific. Our engineering teams have resolved the issue and all systems are functional. If you are still seeing any issues then please reach out to Meraki Support.
Yes. From US, west coast just before I saw this post..
I have a suspicion it may be AWS or something upstream of Meraki because I had trouble reaching some other random services this AM.
Yes, I'm having this issue now. My co-workers are able to login, but I am not able to login. Same exact error. This has never happened to me before.
I can login now.
@DHAnderson : yes i am getting the same as well
There is a Mailman list: https://puck.nether.net/mailman/listinfo/outages that often picks up on large outages early. Assuming this is more than just the Meraki silo I expect you might get some activity from that list very soon.
My cell phone had the Meraki dashboard page open from earlier today, and I can refresh the page and see live data.
I had a client go down (4 sites) at the same time. It look like a fiber got dug up in their area.
-Dave
@DHAnderson : All that 4 sites in the same region or area ?
@Inderdeep The are on a small campus where buildings are across the street from each other.
@DHAnderson : then it may be something you said right !
@DHAnderson Interesting, I suppose a coincidence?, but my own office went offline around midnight Pacific time and I was already planning to drive over there today to find out what happened. It is the only Org of many dozens I saw go offline. Unless this issue is causing me to not get alerts for all the rest..
@BrandonS A local college is building a new dorm. At 9:30 AM the power went out at the college. My client is about 5 blocks away. I am betting that someone dug up a power line and fiber conduit.
I did not know that Meraki, or your client was on that same fiber 😉
Although I should mention, I am able to get in through my OKTA/SAML setup. However my personal account I can't, which is through the main website dashboard.
The dashboard just came back for me!
Unfortunately, my client is still down.
-Dave
getting this error too. West Coast.
Same here in TN.
I am getting the same message. Grr. (Midwest)
RESTORED now 🙂
Success!
Service has been restored for us also.
I hear from our team that this is now resolved. More info to come!
thanks! It works for me now (West Coast)
Hey Everyone,
There was an issue this morning that blocked users from logging in and caused server errors. This issue lasted roughly one hour from ~8-9 am Pacific. Our engineering teams have resolved the issue and all systems are functional. If you are still seeing any issues then please reach out to Meraki Support.