New Feature - Assurance

[B33b5]

This new feature I've been believe looking at I feel there is something wrong.

We have majority of our MXs whether MX67, MX250 showing maxed out on Utilization and CPU 24/7 even when they aren't in use overnight they are still maxed out.

Clearly there is a floor in this.

I've raised a support ticket but want to make sure other Meraki users don't read too much into the figures/data if wrong.

Thanks

B33B5

[RaphaelL]

Hi ,

Where are you reading this info ?

Also there is a firmware bug related to Device utilization stuck at 100%. What firmware are you running ?

[ww]

That sounds like a bug from 18.211.2 firmware

You could try the .4 upgrade

[Beebs]

The stable MX 18.211.2 firmware version

[NFL0NR]

On the other hand, for us it was a problem.  our mx450's were showing 100% utilization and we were killing it.  It even caused it to reboot until we offloaded dns traffic.   I wouldn't say they're 100% accurate but I wouldn't say they should be ignored either.  Kinda like the lights on your vehicles dash.  

Many factors go into your utilization and cpu score is driven by packet processing (ids/ips) and anything the mx is routing.  Most important is not to exceed your maximum number of flows.. (thus why we had to offload dns)

[Beebs]

It is with Support to review as like I've said to them site is non-operational between 6pm to 9AM but it does not show any drop in utilisation.

Hence want to know what the crack is that it's not a red herring. 

@RaphaelL @ww I've checked MX 18.211.4 change log not showing MX67 100% utilization so either they are unaware or unrelated issue.