Hello All,
Is there a way to find the license details in a Meraki order before claiming it in the dashboard?
Br
Vinoy
Solved! Go to solution.
Did you try starting the order claim process in the Dashboard? I seem to recall that it gives you details of what's contained, before you actually commit to claiming it? (I must admit: it's a while since I claimed an order number, rather than just a license - which definitely does something along those lines.) The Cisco partner, who you placed your order through, should also be able to give you all the details - or get hold of your Meraki account team - details are under Help > Get help > Still need help? > Contact your Meraki sales representative, in the Dashboard.
Is there a reason why you need to know what's in it, before claiming? You can always rollback a claim, for a period after doing so...
You will receive a “Your Meraki order has shipped” e-mail which includes devices and licenses in this order.
Hello Karstenl,
Thanks for your response. But is there any other solution other than using the email, as i don't have any possibility to access the email due to some reason.
Well, someone has ordered these licenses. That is probably the person to approach. At least I don't know a different way.
Thanks Karstenl.
Did you try starting the order claim process in the Dashboard? I seem to recall that it gives you details of what's contained, before you actually commit to claiming it? (I must admit: it's a while since I claimed an order number, rather than just a license - which definitely does something along those lines.) The Cisco partner, who you placed your order through, should also be able to give you all the details - or get hold of your Meraki account team - details are under Help > Get help > Still need help? > Contact your Meraki sales representative, in the Dashboard.
Is there a reason why you need to know what's in it, before claiming? You can always rollback a claim, for a period after doing so...
@GreenMan mentioned as you start the process of claiming an order it shows you what the order contains, you can back out if the order isn't correct.