Meraki Order details before claiming it

[VinoyMohan]

Hello All,

Is there a way to find the license details in a Meraki order before claiming it in the dashboard?

Br

Vinoy

[KarstenI]

You will receive a “Your Meraki order has shipped” e-mail which includes devices and licenses in this order.

[VinoyMohan]

Hello Karstenl,

Thanks for your response. But is there any other solution other than using the email, as i don't have any possibility to access the email due to some reason.

[KarstenI]

Well, someone has ordered these licenses. That is probably the person to approach. At least I don't know a different way.

[VinoyMohan]

Thanks Karstenl. 

[GreenMan · Accepted solution]

Did you try starting the order claim process in the Dashboard?   I seem to recall that it gives you details of what's contained, before you actually commit to claiming it?   (I must admit:   it's a while since I claimed an order number, rather than just a license - which definitely does something along those lines.)   The Cisco partner, who you placed your order through, should also be able to give you all the details - or get hold of your Meraki account team - details are under Help > Get help > Still need help? > Contact your Meraki sales representative, in the Dashboard.

Is there a reason why you need to know what's in it, before claiming?   You can always rollback a claim, for a period after doing so...

[BlakeRichardson]

@GreenMan  mentioned as you start the process of claiming an order it shows you what the order contains, you can back out if the order isn't correct.