Full vs Enterprise

[JesusCasero]

Hi,

I have an easy one today: what is the difference between the "Full" and "Enterprise" options when defining the organization access level for a new administration account?

Cannot find anything in the documentation...

Thanks in advance,

JC

[alemabrahao]

can you showus what are you talking about? There is no Enterprise when you create a new administration account.

[JesusCasero]

[alemabrahao]

This option is not available to me, so I think It should be better if you open a support case.

[JesusCasero]

I have found out it is not always available; the reason could be connected to how the account is setup, whether as MSP or not.

It adds up with @PhilipDAth answer.

[PhilipDAth · Accepted solution]

I don't recall clearly anymore.

"I think" an "Enterprise" admin can't be opted out of organisation notifications (as opposed to device style notifications) like licence expiry, while a "Full" admin can be.

"I think" this is used with MSP style accounts.  The MSP is the "Enterprise" admin, and gets all emails relating to licences, while the customer is the "Full" admin and gets everything but the licence notifications.

My memory is pretty shaky on this one.

[JesusCasero]

It makes sense the fact that it is used for certain purposes in the case of MSP-like accounts, and it makes sense also that it has to do with notifications.

Thanks, buddy!

Regards,

JC