MR32 not showing power source info on Meraki Dashboard

TechGuy84
Conversationalist

MR32 not showing power source info on Meraki Dashboard

This isn't really a big deal, more or less irritating to me. I am not able to see the power source information on one of my MR32 APs, is there something I can do to get that info to show or is it a glitch in the Dashboard? Just seeing if anyone has had this issue before and what resolved it.

 

ThanksFireShot Pro Screen Capture #003 - 'Access Points - Meraki Dashboard' - n195_meraki_com_EV-High-School-w_n_YMFUwddd_manage_nodes_new_list_timespan=864.png

5 Replies 5
vassallon
Kind of a big deal

@TechGuy84 We have mostly MR34 here and I just checked and they are all displaying information correctly. We have a couple of MR18 in place at our preschool which do not show this information.

 

I assume that AP is up to date for firmware. Have you rebooted AP/cycled the port to see if it reports correctly? Also, what about trying the AP in a different switch port?

 

As long as the AP is functional, I would think it's likely more of a cosmetic thing. 

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TechGuy84
Conversationalist

Everything is up to date, cycled the port it is on, and rebooted the AP with no luck. I figured it was just a glitch, like I said, not a huge issue, more of an annoyance. Thanks for the input though.

PhilipDAth
Kind of a big deal
Kind of a big deal

I would say it is a glitch.  Are you running 25.11 software yet?  If not, you could try that.

rrocha
Getting noticed

Just to update, the bug still exist...

I have 2 MR74, and 1 MR30H, 1 MR53 and 1 MR32, and only the MR32 is not showing its power source and its currently power consumption.

 

The currently power consumption its not been showing too on the MR74(s).

 

Its version:

Firmware
Up to date
Current version: MR 26.6.1
cmr
Kind of a big deal
Kind of a big deal

We are running firmware 26.7 and 2 of our ~20 MR32s don't show the power source, and in both cases other MR32s plugged into the same switches do show it.  No other models affected for us...

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