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Logging when cloud is not reachable

SOLVED
Here to help

Logging when cloud is not reachable

I am wondering what happens with the logs of a device while the cloud is not reachable?

So basically, if lets say a switch does not have connectivity during 3 hours with the cloud. What happens

with the logs generated from the switch during this time. Will this logs be synchronized with the cloud as soon the

connectivity is back, or do I not have any logs from this 3 hours?

Many thanks for your answers.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Kind of a big deal

Re: Logging when cloud is not reachable

"While the Cisco Meraki cloud is unreachable, management, monitoring, and hosted services are temporarily unavailable:

  • Configuration and diagnostic tools are unavailable
  • Usage statistics are stored locally until the connection to the cloud is re-established, at which time they are pushed to the cloud
  • Splash pages and related functionality are unavailable"

Source:

https://meraki.cisco.com/trust#oob

 

Of course there will be a limit to the amount of data that can be stored locally.

5 REPLIES 5
Head in the Cloud

Re: Logging when cloud is not reachable

Its not.

I have the problem at the moment, a MX it not fetching its configuration. It is reachable from the internet and connected to the cloud (after it worked several months), but it is not showing anything in the log. 

Even after the support fixed it.

 

2019-07-03 10_56_26-Event log - Meraki Dashboard.png

Head in the Cloud

Re: Logging when cloud is not reachable

Hi,

I believe you may not have any logs reflected one the connectivity is restored.

However I understand if you have a syslog integrated in your LAN.

You might capture the events there.

 

As per the Out-of-Band Architecture of Meraki
• Only configuration and usage statistics are stored in the cloud

Cheers
Ajit
ajitsnw@gmail.com
https://www.linkedin.com/in/ajitkumarverma/
Here to help

Re: Logging when cloud is not reachable

thanks for the feedback
Kind of a big deal

Re: Logging when cloud is not reachable

"While the Cisco Meraki cloud is unreachable, management, monitoring, and hosted services are temporarily unavailable:

  • Configuration and diagnostic tools are unavailable
  • Usage statistics are stored locally until the connection to the cloud is re-established, at which time they are pushed to the cloud
  • Splash pages and related functionality are unavailable"

Source:

https://meraki.cisco.com/trust#oob

 

Of course there will be a limit to the amount of data that can be stored locally.

Here to help

Re: Logging when cloud is not reachable

Perfect, thanks for your feedback

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