Dashboard Slowness - n426 (Update: Other shards/nodes also impacted)

[Crocker]

Me and my coworkers have noticed sluggish performance in the Meraki Dashboard for a couple weeks now; However, starting today, it feels like it's slowed to a complete crawl. 11 seconds to swap from the Clients page to Appliance Status, 30+ seconds to swap from Appliance Status to Switches, etc.

Curious if anyone else has noticed slowness, specifically on n426?

Edit: Updated the title after speaking with support, who confirmed more than just n426 is impacted.

[TEAM-ind]

I agree.  It's been getting slower (seems to have coincided with the big blue changes) and today is nearly unusable.

[Crocker]

Contacted Support about this and they've confirmed an ongoing investigation into slowness on several shards today, not just n426. No ETA on a resolution yet.

Suspect we'll see something on status.meraki.net soon.

[TEAM-ind]

I did the same.  Thanks for the update.

[Mloraditch]

I have noticed extra slowness today across nodes

[RWelch]

n216 is always always always sluggish compared to networks/organizations that I manage on n583, not just today but everyday.

[PhilipDAth]

This is often dependent on the shard you are on.  What shard are you on?

[TEAM-ind]

n149

[EMU_IT]

I'm also experiencing slowness on n99.  I've seen timeout errors multiple times today.

Are there shards that are not experiencing this?  If so, how would one switch to one of them?

[watthammer]

Same here. Very slow or timeout. n2

[MattW-KentOil]

n1030 here and its bad

[casey_1123]

n346 here. I can't load hardly any page on the dashboard currently. Crazy that this is taking so long to figure out. 

[Crocker]

@CarolineS @spaladug 

Any word on this? Maybe a notice on status.meraki.net?

[CarolineS]

@Crocker thanks for the mention! I am asking around and will update here when I find any news / updates.

[spaladug]

We just now posted to the Meraki Status page after some initial investigation.

[CarolineS]

Update: The engineering team knows about this and is working on it. It's not on status.meraki.net because it hasn't reached the threshold (not a large enough % of customers are impacted).

I don't have a timeframe or any further info, but this issue is on the radar of the right people.

UPDATE 2: I had slightly out-of-date information! It's now on status.meraki.net. Cheers!

[CarolineS · Accepted solution]

Issue has been resolved - see screenshot from status.meraki.net. If you continue to experience issues, please contact Meraki support. Thanks!!

I'm going to mark this reply as the solution for visibility (but, @Crocker - do let us know if the issue isn't resolved for you and I'll un-mark this!)