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Resolving access issues on the Meraki Community

Community Manager

Resolving access issues on the Meraki Community

Did you just get an “Access Denied” error here on the community? It looks something like this:

access-denied-v2.png

Access to areas with special content in the community is granted based on your Cisco login credentials, so take a look at the instructions for obtaining access below.

 

Trying to access partner-only content?

Examples include: MSP hub, Meraki FIT training

In order to access this content, your Cisco account (which you use to sign in to the Meraki Community) must have partner-level access. If you do not have a Cisco account, you can go to the sign-in page and click the "Create Account" button. If your Cisco account doesn't have partner-level access, see this page for help or call the Cisco Partner Relations Team at 1-800-GO-CISCO (Option 5 →  Option 2 → Option 1).

 

Trying to access something else?

Examples include: Apple Consultants Community, Alpha & Beta programs, Pioneers Community

For access to all other areas, please reach out to your account contact.

 

Still stuck?

Please email the community team at community-help@meraki.com and we'll help you out!

Meredith W | Community Engagement Manager, Cisco Meraki


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2 REPLIES 2
Here to help

Re: Resolving access issues on the Meraki Community

I am a member of the Cisco Meraki Community.  I have cisco and meraki equipment.  Please contact me at 636-530-3877 about this egregious error.

 

 

Community Manager

Re: Resolving access issues on the Meraki Community

@RichTruex Please email community-help@meraki.com with specifics about what you are unable to access, and we will help you out! 

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
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