Resolving access issues on the Meraki Community

[MeredithW]

Did you just get an “Access Denied” error here on the community? It looks something like this:

Access to areas with special content in the community is granted based on your Cisco login credentials, so take a look at the instructions for obtaining access below.

Trying to access partner-only content?

Examples include: MSP hub, Meraki FIT training

In order to access this content, your Cisco account (which you use to sign in to the Meraki Community) must have partner-level access. If you do not have a Cisco account, you can go to the sign-in page and click the "Create Account" button. If your Cisco account doesn't have partner-level access, see this page for help or call the Cisco Partner Relations Team at 1-800-GO-CISCO (Option 5 →  Option 2 → Option 1).

Trying to access something else?

Examples include: Apple Consultants Community, Alpha & Beta programs, Pioneers Community

For access to all other areas, please reach out to your account contact.

Still stuck?

Please email the community team at community-help@meraki.com and we'll help you out!

[RichTruex]

I am a member of the Cisco Meraki Community.  I have cisco and meraki equipment.  Please contact me at 636-530-3877 about this egregious error.

[CarolineS]

@RichTruex Please email community-help@meraki.com with specifics about what you are unable to access, and we will help you out! 

[Joscanada]

yes, clearly

[Prateek_1]

Yes, I'm facing this issue.

[CarolineS]

@Prateek_1 Please email community-help@meraki.com with specifics about what you are unable to access, and we will help you out! 

[Halalbrother]

I'm facing the same issue, what I can do to fix it?

Can you please help me with this?

Thank you

[CarolineS]

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@Halalbrother wrote:

I'm facing the same issue, what I can do to fix it?

Can you please help me with this?

 Hi @Halalbrother - Sorry to hear this! Please email community-help@meraki.com with specifics about what you are unable to access, and we will help you out. 

[SOJ]

Hi 

I'm having the same issue as I'm trying to register for the ECMS1 which was previously available using the URL listed.

https://community.meraki.com/t5/ECMS1-Registration/ct-p/register-ecms1

Could you please help?

Many thanks,

[CarolineS]

Hi @SOJ -

Sorry about that! We are in the process of getting a redirect set up from that page to the new registration URL, which is: https://learninglocator.cloudapps.cisco.com/#/course-details/8694

Cheers!

[JAIROJASH]

Hi Team, These Engineering Cisco Meraki Solutions Part 1 1.0 trainings are free or must be purchased? 
And also how does it benefit me with regard to the certification and partner levels?

[CarolineS]

Hi @JAIROJASH -

Thanks for your question! Please post it as a new topic in the “Off the Stack” board (https://community.meraki.com/t5/Off-the-Stack/bd-p/general) and I’m sure you’ll get an answer soon.

Cheers!