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Resolving access issues on the Meraki Community

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Community Manager

Resolving access issues on the Meraki Community

Did you just get an “Access Denied” error here on the community? It looks something like this:

access-denied-v2.png

Access to areas with special content in the community is granted based on your Cisco login credentials, so take a look at the instructions for obtaining access below.

 

Trying to access partner-only content?

Examples include: MSP hub, Meraki FIT training

In order to access this content, your Cisco account (which you use to sign in to the Meraki Community) must have partner-level access. If you do not have a Cisco account, you can go to the sign-in page and click the "Create Account" button. If your Cisco account doesn't have partner-level access, see this page for help or call the Cisco Partner Relations Team at 1-800-GO-CISCO (Option 5 →  Option 2 → Option 1).

 

Trying to access something else?

Examples include: Apple Consultants Community, Alpha & Beta programs, Pioneers Community

For access to all other areas, please reach out to your account contact.

 

Still stuck?

Please email the community team at community-help@meraki.com and we'll help you out!

Meredith W | Community Manager, Cisco Meraki


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9 REPLIES 9
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Here to help

Re: Resolving access issues on the Meraki Community

I am a member of the Cisco Meraki Community.  I have cisco and meraki equipment.  Please contact me at 636-530-3877 about this egregious error.

 

 

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Community Manager

Re: Resolving access issues on the Meraki Community

@RichTruex Please email community-help@meraki.com with specifics about what you are unable to access, and we will help you out! 

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
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New here

Re: Resolving access issues on the Meraki Community

yes, clearly

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Here to help

Re: Resolving access issues on the Meraki Community

Yes, I'm facing this issue.

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Community Manager

Re: Resolving access issues on the Meraki Community

@Prateek_1 Please email community-help@meraki.com with specifics about what you are unable to access, and we will help you out! 

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
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Just browsing

Re: Resolving access issues on the Meraki Community

I'm facing the same issue, what I can do to fix it?

 

Can you please help me with this?

 

Thank you

 

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Community Manager

Re: Resolving access issues on the Meraki Community


@Halalbrother wrote:

I'm facing the same issue, what I can do to fix it?

 

Can you please help me with this?

 

 Hi @Halalbrother - Sorry to hear this! Please email community-help@meraki.com with specifics about what you are unable to access, and we will help you out. 

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
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Just browsing

Re: Resolving access issues on the Meraki Community

Hi 

 

I'm having the same issue as I'm trying to register for the ECMS1 which was previously available using the URL listed.

 

https://community.meraki.com/t5/ECMS1-Registration/ct-p/register-ecms1

 

Could you please help?

 

Many thanks,

 

 

Community Manager

Re: Resolving access issues on the Meraki Community

Hi @SOJ -

 

Sorry about that! We are in the process of getting a redirect set up from that page to the new registration URL, which is: https://learninglocator.cloudapps.cisco.com/#/course-details/8694

 

Cheers!

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here