Empty Notification Feed

jdsilva
Kind of a big deal

Empty Notification Feed

Anyone else getting this? It's happened a couple times now, but a refresh made it go away . It seems stuck now.

 

@CarolineS @MeredithW  

 

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27 REPLIES 27
CarolineS
Community Manager

Hm, weird! I haven't seen that myself, but if anyone else does, please post here on this thread, so I have more info for our platform provider's support team.

Caroline S | Community Manager, Cisco Meraki
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OK WAIT. My notification feed is blank now!! I'll submit a ticket to our platform provider that at least 2 of us are seeing this... let me know if anyone else is!

Caroline S | Community Manager, Cisco Meraki
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jdsilva
Kind of a big deal

As soon as I posted this is went back to normal. But just now it's back to empty again. 

 

It can't make up its mind!

I saw it on Friday but then when I looked again like an hour later it was back to normal
Nolan Herring | nolanwifi.com
TwitterLinkedIn

Seeing it too. Maybe it's a big when there are no "new" notifications?

Yes, also seeing this (only today, for the first time), I had 3 new notifications showing over top of the little bell icon, clicked on the notifications bell, and there's nothing shown.  Such an empty feeling 🙂 

 

[EDIT] And it's back... and then gone again.  Tried browser refresh (including bypass cache) and still empty.  Then I went and browsed a couple articles, gave a kudo or two, browsed around a little, then clicked the notifications bell and there they are, all good.  Then click back to the main community page, click the notifications bell, empty again.  

 

CarolineS
Community Manager

Ya'll! Turns out it's a system-wide problem from our community platform vendor (Lithium). You can see the details (and subscribe to updates if you really want to; you know you do!) here: https://status.lithium.com/incidents/df4g0xvvbsc0

 

Caroline S | Community Manager, Cisco Meraki
New to the community? Get started here
Nick
Head in the Cloud

Didn't take long before we noticed!

Broken for me as well. 

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI
jdsilva
Kind of a big deal


@CarolineS wrote:

Ya'll! Turns out it's a system-wide problem from our community platform vendor (Lithium). You can see the details (and subscribe to updates if you really want to; you know you do!) here: https://status.lithium.com/incidents/df4g0xvvbsc0

 


Wait... You mean to tell me that the Meraki Community forums are "cloud hosted" ???

 

There's some irony in here, I know it!

CarolineS
Community Manager


@jdsilva wrote:

Wait... You mean to tell me that the Meraki Community forums are "cloud hosted" ???

 

There's some irony in here, I know it!


No irony. Just the way it should be. 😄

Caroline S | Community Manager, Cisco Meraki
New to the community? Get started here
CarolineS
Community Manager

Lithium says the issue is resolved! https://status.lithium.com/incidents/df4g0xvvbsc0 - hopefully the case for everyone; post here if you're still seeing issues.

 

Cheers!

Caroline S | Community Manager, Cisco Meraki
New to the community? Get started here
jdsilva
Kind of a big deal

A few minutes ago it happened to me... But that might have been right before they posted that update. We'll see what happens. 

Looks like it's all good now and this has been resolved.  Nobody else seeing it anymore right?  

Nick
Head in the Cloud

Seems okay to me now ... but it did before most of the time 😉

jdsilva
Kind of a big deal

Yup seems to be good for me again. 

jdsilva
Kind of a big deal

It just happened again. 

CarolineS
Community Manager


@jdsilva wrote:

It just happened again. 


Thanks, I'll let Lithium know the issue doesn't seem to be fully resolved.

Caroline S | Community Manager, Cisco Meraki
New to the community? Get started here
jdsilva
Kind of a big deal

Just the one time. It's been good again trying twice more. Maybe just residual?

 

Seems to be there again for me.

 

I also can't sign out.

Oh dear, I’ll alert our community platform provider. Thanks for the heads up!!

Caroline S | Community Manager, Cisco Meraki
New to the community? Get started here
jdsilva
Kind of a big deal

Seems ok for me? I just got email notification for @CarolineS 's comment and the bell icon at the top works fine. 

 

I haven't tried signing out...

It seems like the notifications are back. Still can't sign out though.


@BrechtSchamp wrote:

It seems like the notifications are back. Still can't sign out though.


That's a feature, not a bug. 

 

There's also a Hotel California joke in here too I'm sure 😛


@jdsilva wrote:

There's also a Hotel California joke in here too I'm sure 😛


Had to look up the lyrics again to get the joke. Good one (and hats off to your lyrics knowledge)!

CarolineS
Community Manager

Yep, notifications are back.

 

And, yep, we want to keep you all here FOREVER. :-P. Working with our SSO team on the logout issue!

 

Caroline S | Community Manager, Cisco Meraki
New to the community? Get started here

Actually, logout seems to be working now. Let me know if you're still seeing it not work!

Caroline S | Community Manager, Cisco Meraki
New to the community? Get started here
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