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Empty Notification Feed

Kind of a big deal

Empty Notification Feed

Anyone else getting this? It's happened a couple times now, but a refresh made it go away . It seems stuck now.

 

@CarolineS @MeredithW  

 

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27 REPLIES 27
Community Manager

Re: Empty Notification Feed

Hm, weird! I haven't seen that myself, but if anyone else does, please post here on this thread, so I have more info for our platform provider's support team.

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
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Community Manager

Re: Empty Notification Feed

OK WAIT. My notification feed is blank now!! I'll submit a ticket to our platform provider that at least 2 of us are seeing this... let me know if anyone else is!

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
Kind of a big deal

Re: Empty Notification Feed

As soon as I posted this is went back to normal. But just now it's back to empty again. 

 

It can't make up its mind!

Kind of a big deal

Re: Empty Notification Feed

I saw it on Friday but then when I looked again like an hour later it was back to normal
Nolan Herring | nolanwifi.com
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Kind of a big deal

Re: Empty Notification Feed

Seeing it too. Maybe it's a big when there are no "new" notifications?

Meraki Employee

Re: Empty Notification Feed

Yes, also seeing this (only today, for the first time), I had 3 new notifications showing over top of the little bell icon, clicked on the notifications bell, and there's nothing shown.  Such an empty feeling :-) 

 

[EDIT] And it's back... and then gone again.  Tried browser refresh (including bypass cache) and still empty.  Then I went and browsed a couple articles, gave a kudo or two, browsed around a little, then clicked the notifications bell and there they are, all good.  Then click back to the main community page, click the notifications bell, empty again.  

 

Community Manager

Re: Empty Notification Feed

Ya'll! Turns out it's a system-wide problem from our community platform vendor (Lithium). You can see the details (and subscribe to updates if you really want to; you know you do!) here: https://status.lithium.com/incidents/df4g0xvvbsc0

 

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
A model citizen

Re: Empty Notification Feed

Didn't take long before we noticed!

Kind of a big deal

Re: Empty Notification Feed

Broken for me as well. 

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI
Kind of a big deal

Re: Empty Notification Feed


@CarolineS wrote:

Ya'll! Turns out it's a system-wide problem from our community platform vendor (Lithium). You can see the details (and subscribe to updates if you really want to; you know you do!) here: https://status.lithium.com/incidents/df4g0xvvbsc0

 


Wait... You mean to tell me that the Meraki Community forums are "cloud hosted" ???

 

There's some irony in here, I know it!

Community Manager

Re: Empty Notification Feed

Lithium says the issue is resolved! https://status.lithium.com/incidents/df4g0xvvbsc0 - hopefully the case for everyone; post here if you're still seeing issues.

 

Cheers!

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
Community Manager

Re: Empty Notification Feed


@jdsilva wrote:

Wait... You mean to tell me that the Meraki Community forums are "cloud hosted" ???

 

There's some irony in here, I know it!


No irony. Just the way it should be. :-D

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
Kind of a big deal

Re: Empty Notification Feed

A few minutes ago it happened to me... But that might have been right before they posted that update. We'll see what happens. 

Meraki Employee

Re: Empty Notification Feed

Looks like it's all good now and this has been resolved.  Nobody else seeing it anymore right?  

A model citizen

Re: Empty Notification Feed

Seems okay to me now ... but it did before most of the time Smiley Wink

Kind of a big deal

Re: Empty Notification Feed

Yup seems to be good for me again. 

Kind of a big deal

Re: Empty Notification Feed

It just happened again. 

Community Manager

Re: Empty Notification Feed


@jdsilva wrote:

It just happened again. 


Thanks, I'll let Lithium know the issue doesn't seem to be fully resolved.

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
Kind of a big deal

Re: Empty Notification Feed

Just the one time. It's been good again trying twice more. Maybe just residual?

 

Kind of a big deal

Re: Empty Notification Feed

Seems to be there again for me.

 

I also can't sign out.

Community Manager

Re: Empty Notification Feed

Oh dear, I’ll alert our community platform provider. Thanks for the heads up!!

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
Kind of a big deal

Re: Empty Notification Feed

Seems ok for me? I just got email notification for @CarolineS 's comment and the bell icon at the top works fine. 

 

I haven't tried signing out...

Kind of a big deal

Re: Empty Notification Feed

It seems like the notifications are back. Still can't sign out though.

Kind of a big deal

Re: Empty Notification Feed


@BrechtSchamp wrote:

It seems like the notifications are back. Still can't sign out though.


That's a feature, not a bug. 

 

There's also a Hotel California joke in here too I'm sure Smiley Tongue

Kind of a big deal

Re: Empty Notification Feed


@jdsilva wrote:

There's also a Hotel California joke in here too I'm sure Smiley Tongue


Had to look up the lyrics again to get the joke. Good one (and hats off to your lyrics knowledge)!

Community Manager

Re: Empty Notification Feed

Yep, notifications are back.

 

And, yep, we want to keep you all here FOREVER. :-P. Working with our SSO team on the logout issue!

 

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
Community Manager

Re: Empty Notification Feed

Actually, logout seems to be working now. Let me know if you're still seeing it not work!

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here