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Empty Notification Feed

Kind of a big deal

Empty Notification Feed

Anyone else getting this? It's happened a couple times now, but a refresh made it go away . It seems stuck now.

 

@CarolineS @MeredithW  

 

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27 REPLIES 27
Meraki Alumni (Retired)

Re: Empty Notification Feed

Hm, weird! I haven't seen that myself, but if anyone else does, please post here on this thread, so I have more info for our platform provider's support team.

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
Meraki Alumni (Retired)

Re: Empty Notification Feed

OK WAIT. My notification feed is blank now!! I'll submit a ticket to our platform provider that at least 2 of us are seeing this... let me know if anyone else is!

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
Kind of a big deal

Re: Empty Notification Feed

As soon as I posted this is went back to normal. But just now it's back to empty again. 

 

It can't make up its mind!

Kind of a big deal

Re: Empty Notification Feed

I saw it on Friday but then when I looked again like an hour later it was back to normal
Nolan Herring | nolanwifi.com
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Kind of a big deal

Re: Empty Notification Feed

Seeing it too. Maybe it's a big when there are no "new" notifications?

Meraki Employee

Re: Empty Notification Feed

Yes, also seeing this (only today, for the first time), I had 3 new notifications showing over top of the little bell icon, clicked on the notifications bell, and there's nothing shown.  Such an empty feeling 🙂 

 

[EDIT] And it's back... and then gone again.  Tried browser refresh (including bypass cache) and still empty.  Then I went and browsed a couple articles, gave a kudo or two, browsed around a little, then clicked the notifications bell and there they are, all good.  Then click back to the main community page, click the notifications bell, empty again.  

 

Meraki Alumni (Retired)

Re: Empty Notification Feed

Ya'll! Turns out it's a system-wide problem from our community platform vendor (Lithium). You can see the details (and subscribe to updates if you really want to; you know you do!) here: https://status.lithium.com/incidents/df4g0xvvbsc0

 

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
A model citizen

Re: Empty Notification Feed

Didn't take long before we noticed!

Kind of a big deal

Re: Empty Notification Feed

Broken for me as well. 

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI
Kind of a big deal

Re: Empty Notification Feed


@CarolineS wrote:

Ya'll! Turns out it's a system-wide problem from our community platform vendor (Lithium). You can see the details (and subscribe to updates if you really want to; you know you do!) here: https://status.lithium.com/incidents/df4g0xvvbsc0

 


Wait... You mean to tell me that the Meraki Community forums are "cloud hosted" ???

 

There's some irony in here, I know it!

Meraki Alumni (Retired)

Re: Empty Notification Feed


@jdsilva wrote:

Wait... You mean to tell me that the Meraki Community forums are "cloud hosted" ???

 

There's some irony in here, I know it!


No irony. Just the way it should be. 😄

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
Meraki Alumni (Retired)

Re: Empty Notification Feed

Lithium says the issue is resolved! https://status.lithium.com/incidents/df4g0xvvbsc0 - hopefully the case for everyone; post here if you're still seeing issues.

 

Cheers!

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
Kind of a big deal

Re: Empty Notification Feed

A few minutes ago it happened to me... But that might have been right before they posted that update. We'll see what happens. 

Meraki Employee

Re: Empty Notification Feed

Looks like it's all good now and this has been resolved.  Nobody else seeing it anymore right?  

A model citizen

Re: Empty Notification Feed

Seems okay to me now ... but it did before most of the time 😉

Kind of a big deal

Re: Empty Notification Feed

Yup seems to be good for me again. 

Kind of a big deal

Re: Empty Notification Feed

It just happened again. 

Meraki Alumni (Retired)

Re: Empty Notification Feed


@jdsilva wrote:

It just happened again. 


Thanks, I'll let Lithium know the issue doesn't seem to be fully resolved.

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
Kind of a big deal

Re: Empty Notification Feed

Just the one time. It's been good again trying twice more. Maybe just residual?

 

Kind of a big deal

Re: Empty Notification Feed

Seems to be there again for me.

 

I also can't sign out.

Meraki Alumni (Retired)

Re: Empty Notification Feed

Oh dear, I’ll alert our community platform provider. Thanks for the heads up!!

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
Kind of a big deal

Re: Empty Notification Feed

Seems ok for me? I just got email notification for @CarolineS 's comment and the bell icon at the top works fine. 

 

I haven't tried signing out...

Kind of a big deal

Re: Empty Notification Feed

It seems like the notifications are back. Still can't sign out though.

Kind of a big deal

Re: Empty Notification Feed


@BrechtSchamp wrote:

It seems like the notifications are back. Still can't sign out though.


That's a feature, not a bug. 

 

There's also a Hotel California joke in here too I'm sure 😛

Kind of a big deal

Re: Empty Notification Feed


@jdsilva wrote:

There's also a Hotel California joke in here too I'm sure 😛


Had to look up the lyrics again to get the joke. Good one (and hats off to your lyrics knowledge)!

Highlighted
Meraki Alumni (Retired)

Re: Empty Notification Feed

Yep, notifications are back.

 

And, yep, we want to keep you all here FOREVER. :-P. Working with our SSO team on the logout issue!

 

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here
Meraki Alumni (Retired)

Re: Empty Notification Feed

Actually, logout seems to be working now. Let me know if you're still seeing it not work!

Caroline S | Community Manager, Cisco Meraki | @merakicaroline
New to the community? Get started here