Empty Notification Feed

[jdsilva]

Anyone else getting this? It's happened a couple times now, but a refresh made it go away . It seems stuck now.

@CarolineS @MeredithW  

[CarolineS]

Hm, weird! I haven't seen that myself, but if anyone else does, please post here on this thread, so I have more info for our platform provider's support team.

[CarolineS]

OK WAIT. My notification feed is blank now!! I'll submit a ticket to our platform provider that at least 2 of us are seeing this... let me know if anyone else is!

[jdsilva]

As soon as I posted this is went back to normal. But just now it's back to empty again. 

It can't make up its mind!

[NolanHerring]

I saw it on Friday but then when I looked again like an hour later it was back to normal

[BrechtSchamp]

Seeing it too. Maybe it's a big when there are no "new" notifications?

[MerakiDave]

Yes, also seeing this (only today, for the first time), I had 3 new notifications showing over top of the little bell icon, clicked on the notifications bell, and there's nothing shown.  Such an empty feeling 🙂 

[EDIT] And it's back... and then gone again.  Tried browser refresh (including bypass cache) and still empty.  Then I went and browsed a couple articles, gave a kudo or two, browsed around a little, then clicked the notifications bell and there they are, all good.  Then click back to the main community page, click the notifications bell, empty again.  

[CarolineS]

Ya'll! Turns out it's a system-wide problem from our community platform vendor (Lithium). You can see the details (and subscribe to updates if you really want to; you know you do!) here: https://status.lithium.com/incidents/df4g0xvvbsc0

[Nick]

Didn't take long before we noticed!

[BlakeRichardson]

Broken for me as well. 

[jdsilva]

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@CarolineS wrote:

Ya'll! Turns out it's a system-wide problem from our community platform vendor (Lithium). You can see the details (and subscribe to updates if you really want to; you know you do!) here: https://status.lithium.com/incidents/df4g0xvvbsc0

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Wait... You mean to tell me that the Meraki Community forums are "cloud hosted" ???

There's some irony in here, I know it!

[CarolineS]

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@jdsilva wrote:

Wait... You mean to tell me that the Meraki Community forums are "cloud hosted" ???

There's some irony in here, I know it!

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No irony. Just the way it should be. 😄

[CarolineS]

Lithium says the issue is resolved! https://status.lithium.com/incidents/df4g0xvvbsc0 - hopefully the case for everyone; post here if you're still seeing issues.

Cheers!

[jdsilva]

A few minutes ago it happened to me... But that might have been right before they posted that update. We'll see what happens. 

[MerakiDave]

Looks like it's all good now and this has been resolved.  Nobody else seeing it anymore right?  

[Nick]

Seems okay to me now ... but it did before most of the time 😉

[jdsilva]

Yup seems to be good for me again. 

[jdsilva]

It just happened again. 

[CarolineS]

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@jdsilva wrote:

It just happened again. 

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Thanks, I'll let Lithium know the issue doesn't seem to be fully resolved.

[jdsilva]

Just the one time. It's been good again trying twice more. Maybe just residual?

[BrechtSchamp]

Seems to be there again for me.

I also can't sign out.

[CarolineS]

Oh dear, I’ll alert our community platform provider. Thanks for the heads up!!

[jdsilva]

Seems ok for me? I just got email notification for @CarolineS 's comment and the bell icon at the top works fine. 

I haven't tried signing out...

[BrechtSchamp]

It seems like the notifications are back. Still can't sign out though.

[jdsilva]

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@BrechtSchamp wrote:

It seems like the notifications are back. Still can't sign out though.

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That's a feature, not a bug. 

There's also a Hotel California joke in here too I'm sure 😛

[BrechtSchamp]

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@jdsilva wrote:

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There's also a Hotel California joke in here too I'm sure 😛

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Had to look up the lyrics again to get the joke. Good one (and hats off to your lyrics knowledge)!

[CarolineS]

Yep, notifications are back.

And, yep, we want to keep you all here FOREVER. :-P. Working with our SSO team on the logout issue!

[CarolineS]

Actually, logout seems to be working now. Let me know if you're still seeing it not work!