Hello! I'm new to this community and wanted to share some relevant information on this thread. The Meraki onboarding process has changed due to updates in Cisco's systems. Based on feedback from customers and partners, we'll be enhancing the email content in the coming weeks to clarify the onboarding steps. We're also addressing a few known issues, such as consolidating emails for single shipments and using the order claim key in organizations with PDL licenses. With the new order claim key, you can claim both hardware and software licenses together if purchased with a subscription. For Co-term or PDL licenses, you'll need to claim them separately. We recognize the onboarding process is different now, especially for Co-term/PDL, which requires a second claim event. We're committed to improving and simplifying your onboarding experience. If you’d like more information, feel free to DM me.
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