Thanks again for all this information and the time you took putting it together. I'm troubled by the suggestion that I would need to edit my registry to get this to work. While I've done that many times in the past, I can't imagine that this would be necessary for a device that's targeted to small business owners with "Simple, guided setup in less than 5 minutes" and "Easily customize settings for your business." I've requested ArtMarshall from Meraki to jump in here and provide some answers. ... View more

Would you be able to provide guidance and perhaps correct step-by-step instructions for this thread regarding the Client to VPN? I've never been able to get it working and the on-line documentation is missing specific instructions.  ... View more

Hi Xydocq - thanks for all the information. I'm glad you sent a screen shot, as my UI on both the iPhone and browser don't match what you have. Selecting a DNS Provider is a popup - not the selections that you have.  Not sure why your GX50 would have a different interface than mine - I have the latest version of the app installed on my iPhone. Frustrating. ... View more

Thanks for the link. In the instructions, there are two items that are not addressed: what if anything needs to be done with the Subnet - it's filled in with some numbers, but no clue if those need to be changed and if so to what?   Also, the DNS provider is not discussed - on my Windows computer, going to “Settings.” | “Network & internet.” then “Properties”. I see my DNS server is 192.168.1.1 which happens to be the address of the GX50HW. So I (and I assume many other users) should select "Custom" and enter that IP rather than Google or Open DNS? Also, in selecting Custom DNS, there are fields for two IPs - should the same info be entered into both fields? When I tried entering then saving both IPs as the same or different IPs, I get an error " Each element in 'addresses' must be a valid IP address formatted string." ... View more

Thanks - this did fix the issue on the mobile app, however using the browser to view the device no data is shown (it was before), the firewall says offline, and I get the following message pop ups: "Invalid API Key" & "Network Error" I've tried to log out (in Settings) and it says I am logged out... ... View more

Yes, I can access the GX50 from the IP and after logging in, it says “Healthy – This security appliance is functioning properly” ... View more

Hi Xydocq,   Thanks for providing some information for me check out - #1 I'm directly connected, #2, yes it does (used the Command prompt on Windows). #3 - pinging either one times out... For the last question, I have tried both my Windows PC (haven't touched the registry) and my iPhone, neither works. But perhaps it has something to do with the #3... Let me know if you have any other thoughts.   Thanks! ... View more

I had the same problem initially - which their tech support said they could not reproduce - but then they finally updated the iOS app and I am now able access the slide VPN access button. Make sure that your phone app is up to date - in my emails with tech support, it seems that the app has control over the firmware updating on the GX50. With that said, I have never been able to successfully connect the VPN - I still have the same issue I initially reported. ... View more