I have been trying to open a case for a MR12 that always shows 'Alerting'  I have try both on the web and with the app.  All I get is a spin wheel.  Is anyone else seeing this? ... View more

I have a new MX50 that I am trying ot configure by adding it to my Dashboard.  I have tried it on the website and using the iOS app.  In both cases I get the an Error that says Network not found.   The MX50 is connect to our office network thru the WAN port and the computer that I am using to create this post is connect via one of the LAN ports.   Any suggestions would be appreciated ... View more