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Nov 12 2024
6:36 AM
We don't have any MX75's, but we had a single MX65 that kept dropping our WAN connection on 10/29. We worked with the Carrier on rebooting the NID and it still persisted. We ended up swapping out the MX65 with another we had and it started working again. We are using Current version: MX 18.107.10 if that helps. We are going to RMA the bad MX65 that we replaced.
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Oct 9 2024
1:21 PM
6 Kudos
We got a call from a department that the WiFi wasn't working in their part of the building. We weren't aware of the area they were talking about even having WiFi, so I went to check it out. I looked and everything looked good, until I traced the cable that went into the vertical cable manager. I spotted the problem right away. Come to find out that they had ran their own cable to the switch for the access point, but it was too short. So they put two DB9 to RJ45 adapters together to stretch the cable and plug it into the switch. Here's the Scary part.... they said it was actually working that way and it just stopped that day.... PoE through DB9 to RJ45 adapters
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