We also made the change last night and it rectified our issue. Worth mentioning if you are using "combined" networks, Tracking via IP is not supported. The network will need splitting first. ... View more

Thanks for taking the blinders off. Ran on MX LAN port vs WAN.  Found the culprit.   ... View more

Called support and because we have too many clients on the MX67, not much troubleshooting on their side.  They even saw how it performed running 18.107.2 and then how much better it was on 16.16. So now not sure if I should upgrade the firewall to a bigger version, or just go look at something else as I believe they use the same firmware for all the MX's. ... View more

Yep. It went completely retrospectively clean. It's a good day after all. ... View more