Same issue. Phone has active cellular and Wi-Fi connection. Phone has managed profile. Phone is enrolled in Apple ADE (since July 2022, formerly DEP). The user changed the passcode and let the battery run dead. When the phone was returned, it was placed on charger, powered on and last known Passcode was tried. The phone is a 2nd Gen iPhone SE and has fingerprint biometric enabled. Meraki seems unable to clear the passcode restriction.
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Pretty simple. You know how to create a public contact folder in Exchange ? In the CalDav Sync Outlook add-on (https://caldavsynchronizer.org/) you configure it like this. Outlook must be running on your PC for it to work, but since in my case it's open 95% of the time !! You create a new profile and select And you enter you credential and you have an autodiscover option that will populate your URL (? I think, it's been 2 years) Then in Meraki, you create a profile with only contacts like this One thing that I have found... NEVER modify, update that profile once you push it to your device... once the account PSW is set in the device, updating the profile on the devices will require to enter manually the password on each device... and I guess you don't want to provide it to your users !! The only work around.... remove it from all the devices, and re-installing it does the job. It's like the iOS profile refuse to re-assign the PSW on an existing profile?! That should do it.
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