Is it possible to share with me your client's app version, Apple TV hardware SKU, number of cameras on the video wall, camera firmware and whether they are cloud or LAN stream? ... View more

Hi Aquatoes - unfortunately we do not offer rolling back versions from TestFlight. This is an active development area - I will update you as soon as the fix is ready to be tested.  ... View more

I recommend holding your Apple TV for 2 weeks. We are on the right track in terms of conducting our root cause analysis. But I cannot guarantee a timeline yet.  If you cannot wait and can easily replace the Apple TV, feel free to perform this, although I cannot guarantee it will fix the issue. ... View more

Hi Aquatoes. Thank you for reporting this problem. We are actively addressing this problem (we think we have identified the issue) and plan to resolve it in the upcoming release. ... View more

Thank you for sharing the feedback. We were able to jump on the issue thanks to your report. ... View more

We have recently updated our permissions to allow you to create sensor-only admins.  Please view documentation here: https://documentation.meraki.com/MT/MT_General_Articles/Camera_and_sensor-only_admin_(IoT_Admin) ... View more

Thank you for clarifying.  The screen should not go to sleep when viewing a video or a video wall on the enterprise mobile app. ... View more

Sorry about the late reply. What do you mean "keeps the device screen alive"? Currently, you can keep a video wall up for many hours, and we are constantly improving the performance.  Alternatively, we have recently launched Meraki Display, an Apple TV app for video wall monitoring, if you are looking for a more permanent installation. ... View more

Video wall on the mobile app is live a few months ago. You can access pre-generated video wall on both phone and tablet.    Learn more about it here ... View more

Hi @Aquatoes - we are sorry about the latency you are experiencing. Our team is in the process of making improvements to live stream latency for Meraki Display. In the near future, we will make the announcement once that upgrade is complete and out in the field. ... View more

  Hello. We have added video wall support on mobile for camera-only admin. Very soon, this feature will be available to all organization and network admins as well.    On tablets, you can see more streams on the screen.  ... View more

Thank you for the feedback. We are working on improvements to the Full Admin view to include Video Wall right now.  ... View more