I have been setting up our company's phone on the Meraki MDM and I thought I found a rhythm, but I hit a curveball that I can not get past. I used apple business manager and assigned the device to our MDM. I went to DEP in the System Manager and could even see that the DEP enrollment had been pushed onto the device! I was excited but the phone itself is stuck in the "Hello" starting window when I first reset the phone. The farthest I can get is the phone recognizing that it's part of a Remote Management System, but then it says   Remote Management Maximum licensed devices already enrolled Username: Password:   I have tried my Apple Manager and Meraki log-in information and can't get past this. I also have a hard time believing that I reached the maximum licensed devices enrolled since we only have 12 phones on the system since we are a small business. Please help! ... View more

Our company is using an app for work orders that utilizes location to determine time spent at the worksite. There isn't iOS payload for general GPS that I could find, but I don't expect them to turn that off since it's pretty useful regularly. I was looking into "Managed App Settings" so I could maybe at least figure out how to be sure that they don't turn off location permissions to the app. I contacted the developer to see if they had " app-specific key-value pairs" as indicated in this document, but when clicking around the document it there was a link to the AppConfig Community  that leads me to believe that only very particular apps utilize this feature.    I am pretty new to Meraki's MDM so I could be coming to incorrect conclusions and not speaking of these correctly, so any extra information that could potentially help me find solutions would be very helpful.   Thank you in advance. ... View more

Greetings,   At my company, we are using various apps on our phones that require being "Background App Refresh." This creates issues when our staff uses "Battery Saving Mode" and unintentionally affects Background App Refresh. Our company primarily uses iPhone. I know that this doesn't simply live in the Settings Profile Restrictions, but is there any creative way to make this happen.   Thank you in advanced, Kari Garcia ... View more