if your configuring at home:   from your LAN side of your home router connect it to the WAN/Internet side of your MX.  let it check in (white light) and then complete any firmware download (flashing white).  Then if your setting up a static IP on the internet port, connect a laptop to the LAN side of the MX and do an IPCONFIG in windows. Open a browser to that IP and log in using the serial number as the login info. Once logged in set your static is on internet the internet port / secondary port at needed. That’s it (with our adding it to the network in the dashboard in question)   As long as the MX can get the the internet at the site the rest of the config will sync when you remove the old mx and add the the new one from the network.  it’s really quite simple, as mentioned in my previous post - my only issue in the past has been the static IP not taking on the local config, I always double check these days and not ram into any issues.  ... View more

The issue is with the cloud authentication side of the VPN. Therefore nothing that users can fix even with support. The guy I spoke to this morning told me its a "bug with no ETA on a fix". additionally my dash for this customer is also hard down with the "maintenance" for the last 5 hours. You need to call in to support wait (sometimes) long period of times on hold and log the case with tech, reference this case if needed.   Im debating ripping the kit out of the site and switching it for something totally different as no one at meraki seems to want to own this. ... View more

The local page indicated DNS problem... Since I moved the MX68 to the edge of the network before ISP Cloud based Firewall... The key Meraki FW policy to reach 8.8.8.8 Uplink connection monitor was the key to sustaining communication with the Meraki Cloud.   Source IP     Destination IP   FQDN   Ports   Protocol   Direction   Description   Devices using this rule       5 total Your network(s) 108.161.147.0/24, 216.157.142.0/24, 216.157.143.0/24, 199.231.78.0/24, 64.62.142.12/32, 209.206.48.0/20   7351 UDP outbound Meraki cloud communication Access points, Cameras, MX Security Appliance, Switches Your network(s) 209.206.48.0/20   80, 443, 7734, 7752 TCP outbound Backup Meraki cloud communication, Backup configuration downloads, Measured throughput to dashboard.meraki.com, Backup firmware downloads, Meraki cloud communication, Splash pages Access points, Cameras, MX Security Appliance, Switches Your network(s) Any   123 UDP outbound NTP time synchronization  Access points, Cameras, MX Security Appliance, Switches Your network(s) 8.8.8.8/32   53 UDP outbound Uplink connection monitor MX Security Appliance Your network(s) 8.8.8.8/32, 209.206.48.0/20     ICMP outbound Uplink connection monitor MX Security Appliance   ... View more

https://community.meraki.com/t5/Security-SD-WAN/Client-VPN-Authentication-on-n109-failing-using-Meraki-auth/m-p/128807#M32047   Check out my post.    Im having the issue where users cant authenticate using cloud auth. ... View more