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- About Mikeylad
Mikeylad
Here to help
Member since Aug 24, 2020
11-18-2022
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11-23-2021
07:09 PM
if your configuring at home: from your LAN side of your home router connect it to the WAN/Internet side of your MX. let it check in (white light) and then complete any firmware download (flashing white). Then if your setting up a static IP on the internet port, connect a laptop to the LAN side of the MX and do an IPCONFIG in windows. Open a browser to that IP and log in using the serial number as the login info. Once logged in set your static is on internet the internet port / secondary port at needed. That’s it (with our adding it to the network in the dashboard in question) As long as the MX can get the the internet at the site the rest of the config will sync when you remove the old mx and add the the new one from the network. it’s really quite simple, as mentioned in my previous post - my only issue in the past has been the static IP not taking on the local config, I always double check these days and not ram into any issues.
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11-22-2021
05:37 PM
1 Kudo
speaking 1st hand as I've done this many time now: No it does not, it will keep working for a while. When setting up - I like to boot the new appliance on a plain DHCP connection with internet access, get it to check in and let it do all of its firmware updates then plan my outage window (without adding to the dash other than claiming). Configure its static isp info from on local admin page then just ship it to site, let the local person do the cable swap and power up, remove the live appliance from the dash and add the new one from inventory. takes about 5-10 mins tops... One thing I will say is check that your static IP info actually saves after a reboot before you ship and check in different browsers. I did one once which for some reason looked like its static IP was on its internet interface - but ultimately wasn't when it booted at the other end. I always check that twice now.
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09-13-2021
05:17 AM
The issue is with the cloud authentication side of the VPN. Therefore nothing that users can fix even with support. The guy I spoke to this morning told me its a "bug with no ETA on a fix". additionally my dash for this customer is also hard down with the "maintenance" for the last 5 hours. You need to call in to support wait (sometimes) long period of times on hold and log the case with tech, reference this case if needed. Im debating ripping the kit out of the site and switching it for something totally different as no one at meraki seems to want to own this.
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09-10-2021
07:38 PM
Might not be relevant - But don't forget that depending on your environment: AT&T require one of their modems / routers (on both xDSL and yes Fiber) to authenticate to bring the IP layer up. If your have taken away the PE device - reconnect it and go into the GUI and set your mx as the passthrough.
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09-10-2021
04:04 PM
https://community.meraki.com/t5/Security-SD-WAN/Client-VPN-Authentication-on-n109-failing-using-Meraki-auth/m-p/128807#M32047 Check out my post. Im having the issue where users cant authenticate using cloud auth.
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09-10-2021
03:13 PM
2 Kudos
What the heck is going on with Meraki support structure? I have had a case open for days ( 06984341) just incase anyone higher up at Meraki actually wants to take a look. The support team have been great - Vishal and George have been very open about the issue. I have a customer who has paid for their advance security license on their MX100 and homeworkers (about 75) can NOT work from home for nearly 2 days. The issue is apparently with the SHARD n109-meraki-com (this is what my customer uses) that is causing home workers that use Meraki cloud to authenticate not to be able to connect. I've asked my rep to reach out about this but hasn't returned my calls or emails in attempt to escalate. Apparently moving SHARD's isn't an option but then my tech cant escalate. The Support guys have zero way of escalating, what is the point in paying over the odds for licenses when the support team cant escalate. Im mainly using this to vent, but how can a company that charges for support not allow their engineers to escalate?!? P.S.... This has been T-shooted (with the great engineers ) to the back teeth. This isnt a device or local config issue. Meraki need to rethink their support and escalation procedures
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08-26-2020
07:29 AM
Good Idea CptnCrrnch, Do you know if that method will retain Vlan and static route configs etc on the dashboard under "addressing & Vlans"? Thanking you!
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08-24-2020
03:13 PM
Thanks for the link jdsilva, I've already looked at this before posting but doesn't really tell me anything what happens to the switch and AP configs. As mentioned in my original post - if i clone the network to perform the upgrade - what happens to my switches and APs when they are moved to the clone. Do their configs clear or what? Or would it just be easier to clone just the security appliance and keep the switches and APs on their original network?
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08-24-2020
06:33 AM
Hey All, Sorry if this has been discussed before but im not having much luck finding something along the same lines. I have a network that has a MX64, 3 Switches and 18 APs. We are upgrading the MX64 in that network to an MX100. The current MX64 acts as a gateway, VPN gateway and has several static routes pointing to other networks on the WAN and then about 10 local VLANS. The question is this: Looking at the official guides, the best way is to create a new network and clone the current live one. If I do this what happens to my switches and APs when brought over to the cloned network - do their vlan configs get deleted? OR If i cloned the network and just select Security appliance only - would that work. Leaving me with essentially 2 network, one with the Security appliance the other with the switches and APs? I guess what im trying to figure out is - whats the most simple way of doing the swap without loosing configs and having a nightmare? Thanks in advance for any guidance. Mike
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