Error details Code: 1000 Domain: MCProfileErrorDomain Error: The profile “Privacy and Lock” is invalid. Error: Empty profile ... View more

Hi. I just tested that the API call works with an enrolled iPad. For a Mac, even using the console, clicking on the "Unenroll" command generates the error message : " No unenroll eligible devices". ... View more

Hi. Unfortunately I'm not able to open a support ticket as it is a free enterprise instance. I created the package, the same I'm using for various MDMs. In the case of Meraki, it does not install as far as I saw in my last observations. I don't know if the package won't install "ever" or if it's just a question of very big latency after the device in enrolled. For the other MDMs, the package installs right after the enrollment ("InstallApplication") or shortly after. Best regards. Franck ... View more

For my project, I need that the MDM has a way to install a package right after enrollment. Very fast. For now, the installation of the agent is not dynamic and I never saw my package installed. In my compatibility list, I won’t be able to add Meraki as a good player unless someone at the support can tell me what is supposed to happen and when. ... View more

Eventually, there's an agent installed because I have now a log in /var/log/m_agent.log. I have upload one of my custom PKG and also a genuine Firefox DMG. On the console side, Meraki still says that "Client synchronization is not yet complete." In the Installed Apps, I can now see an entry : Dec 30, 2020 m_agent - Meraki 0 Installed - But in the Missing Apps, I also see : Dec 29, 2020 MYPKG (all devices) No No Reinstall Dec 29, 2020 Meraki Systems Manager Agent Meraki (all devices) No No Reinstall Dec 30, 2020 Mozilla Firefox Mozilla (all devices) No No Reinstall So it's no so clear that the agent is installed as I thought first. Now I've clicked in the "Reinstall" buttons but if the apps eventually install, it does not appear to by dynamic. ... View more

I'm going to try with DEP Enrollment. ... View more

Hi. Both have been installed via the URL. There was a progression. The Configuration profile is now installed. But it was not at all instantaneous after the enrollment. And because the agent is not installed (curl error), my custom package does not install also. I don't know what to do in this situation. ... View more

There is now a curl error visible when fetching the agent.   2020-12-29 14:13:42.913255 [0x10e24bdc0]: -------------------------------- 2020-12-29 14:13:42.914047 [0x10e24bdc0]: m_agent_upgrade: starting, time = 1609247622.914023, pid = 53949 2020-12-29 14:13:42.914061 [0x10e24bdc0]: self_dir = /usr/local/sbin/ 2020-12-29 14:13:42.914070 [0x10e24bdc0]: fetch_config 2020-12-29 14:13:42.914272 [0x10e24bdc0]: fetch_config(): iter 0, config.config_url = https://cf-devel.meraki.com/cf/config 2020-12-29 14:13:42.917301 [0x10e24bdc0]: fetch_config(): url = https://cf-devel.meraki.com/cf/config?mac=A4%3A5E%3A60%3AD2%3A9D%3A5B&uuid=A3D69025-F950-53E4-BC41-DC71E9767001&orgid=526935%3A671036344478214198&version=1.0.98&arch=mac&follow_redirect=1 2020-12-29 14:13:43.362154 [0x10e24bdc0]: fetch(): curl error 60 for url https://cf-devel.meraki.com/cf/config?mac=A4%3A5E%3A60%3AD2%3A9D%3A5B&uuid=A3D69025-F950-53E4-BC41-DC71E9767001&orgid=526935%3A671036344478214198&version=1.0.98&arch=mac&follow_redirect=1 2020-12-29 14:13:43.362332 [0x10e24bdc0]: fetch_config(): fetch() false 2020-12-29 14:13:43.362379 [0x10e24bdc0]: fetch_config returned false https://cf-devel.meraki.com/cf/config ... View more

Hello. Thanks for you reply. May you be able to have a look at my post about 2 Mac enrolled and nothing happens from some minutes ago ? Best regards. ... View more