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About FranckS
FranckS
Here to help
Member since Feb 28, 2020
Oct 27 2022
Community Record
15
Posts
2
Kudos
1
Solution
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Oct 24 2022
4:49 PM
2 Kudos
Hi. I can't contact the support as I still have a legacy enterprise instance. But I found a workaround. Following the "empty profile" error, I added another payload to the profile (in my context it was a restrictions payload) and then the profile started to deploy correctly. So I was eventually able to get my test devices set their User-Initiated Activation Lock. I didn't see the issue last summer because I originally had a Web Clip payload attached to the profile, which was removed afterwards. If someone at the support reads this message, there's something to check.
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Oct 24 2022
9:34 AM
Error details Code: 1000 Domain: MCProfileErrorDomain Error: The profile “Privacy and Lock” is invalid. Error: Empty profile
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Oct 24 2022
9:31 AM
Hi. I'm struggling deploying this profile on various iPhone or iPad with iOS 16 or iPadOS 15. It worked one time on a device but it never worked on a second test on the same device. The profile has nothing more allowing user-initiated activation lock. The error message in the devices details is "Error: The profile “Privacy and Lock” is invalid." Regards. Franck
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iOS
Jan 14 2021
5:49 AM
Hi. Unfortunately I'm not able to open a support ticket as it is a free enterprise instance. I created the package, the same I'm using for various MDMs. In the case of Meraki, it does not install as far as I saw in my last observations. I don't know if the package won't install "ever" or if it's just a question of very big latency after the device in enrolled. For the other MDMs, the package installs right after the enrollment ("InstallApplication") or shortly after. Best regards. Franck
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Jan 1 2021
12:59 AM
For my project, I need that the MDM has a way to install a package right after enrollment. Very fast. For now, the installation of the agent is not dynamic and I never saw my package installed. In my compatibility list, I won’t be able to add Meraki as a good player unless someone at the support can tell me what is supposed to happen and when.
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Dec 30 2020
2:48 AM
Eventually, there's an agent installed because I have now a log in /var/log/m_agent.log. I have upload one of my custom PKG and also a genuine Firefox DMG. On the console side, Meraki still says that "Client synchronization is not yet complete." In the Installed Apps, I can now see an entry : Dec 30, 2020 m_agent - Meraki 0 Installed - But in the Missing Apps, I also see : Dec 29, 2020 MYPKG (all devices) No No Reinstall Dec 29, 2020 Meraki Systems Manager Agent Meraki (all devices) No No Reinstall Dec 30, 2020 Mozilla Firefox Mozilla (all devices) No No Reinstall So it's no so clear that the agent is installed as I thought first. Now I've clicked in the "Reinstall" buttons but if the apps eventually install, it does not appear to by dynamic.
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Dec 29 2020
11:22 AM
I'm going to try with DEP Enrollment.
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Dec 29 2020
8:56 AM
Hi. Both have been installed via the URL. There was a progression. The Configuration profile is now installed. But it was not at all instantaneous after the enrollment. And because the agent is not installed (curl error), my custom package does not install also. I don't know what to do in this situation.
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Dec 29 2020
5:15 AM
There is now a curl error visible when fetching the agent. 2020-12-29 14:13:42.913255 [0x10e24bdc0]: -------------------------------- 2020-12-29 14:13:42.914047 [0x10e24bdc0]: m_agent_upgrade: starting, time = 1609247622.914023, pid = 53949 2020-12-29 14:13:42.914061 [0x10e24bdc0]: self_dir = /usr/local/sbin/ 2020-12-29 14:13:42.914070 [0x10e24bdc0]: fetch_config 2020-12-29 14:13:42.914272 [0x10e24bdc0]: fetch_config(): iter 0, config.config_url = https://cf-devel.meraki.com/cf/config 2020-12-29 14:13:42.917301 [0x10e24bdc0]: fetch_config(): url = https://cf-devel.meraki.com/cf/config?mac=A4%3A5E%3A60%3AD2%3A9D%3A5B&uuid=A3D69025-F950-53E4-BC41-DC71E9767001&orgid=526935%3A671036344478214198&version=1.0.98&arch=mac&follow_redirect=1 2020-12-29 14:13:43.362154 [0x10e24bdc0]: fetch(): curl error 60 for url https://cf-devel.meraki.com/cf/config?mac=A4%3A5E%3A60%3AD2%3A9D%3A5B&uuid=A3D69025-F950-53E4-BC41-DC71E9767001&orgid=526935%3A671036344478214198&version=1.0.98&arch=mac&follow_redirect=1 2020-12-29 14:13:43.362332 [0x10e24bdc0]: fetch_config(): fetch() false 2020-12-29 14:13:43.362379 [0x10e24bdc0]: fetch_config returned false https://cf-devel.meraki.com/cf/config
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Dec 29 2020
4:16 AM
Hello. Thanks for you reply. May you be able to have a look at my post about 2 Mac enrolled and nothing happens from some minutes ago ? Best regards.
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Dec 29 2020
4:12 AM
Hi. For a project, I have enrolled 2 Mac, firstly a VM and then a real Mac. The 2 devices are visible in the Devices pane. But nothing scoped happens : no agent, no custom app, even no configuration profile. In the Event log, everything looks like "enqueued". The instance is a Meraki SM Enterprise 100 licences free opened some years ago. Best regards. Franck
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macOS
Feb 28 2020
5:30 AM
Hi ! Does someone know if the "Legacy Meraki SM" (the original totally free one) currently support Location-based Apps & Books Token ? I would like to be sure before upgrading one's customer program to Apple Business Manager. Best regards. Franck
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