One thing to try is manually setting the 2.4 channel on both access points to the same either 1,6, or 11 channels. If you can bring up the repeater AP temporarily on an ethernet cable or walk it closer to the gateway AP to get a connection then make the change in dashboard to the channel and make sure it does a config fetch then go install. ... View more

If it's a WAN connection it needs to go in one of the designated WAN connections. Unfortunately, MA-SFP-TX-0003, is not a Cisco branded SFP therefor support will not be able to assist past some basic troubleshooting. You can try connecting it to WAN port on MX and connect the other side of the connection to another device like a switch and see if you get link lights or not ... View more

I'd suggest first figuring out what the devices public IP is when it hits the internet, whatmyips.com etc can help with that. Once you have that IP I would take a packet capture on the WAN interface of the MX and see if the traffic is actually reaching the MX. Here is the anyconnect troubleshooting guide: https://documentation.meraki.com/MX/Client_VPN/AnyConnect_on_the_MX_Appliance/AnyConnect_Troubleshooting_Guide Here is the l2tp troubleshooting guide: https://documentation.meraki.com/MX/Client_VPN/Guided_Client_VPN_Troubleshooting Packet capture for client vpn guide: https://documentation.meraki.com/MX/Client_VPN/Guided_Client_VPN_Troubleshooting/Troubleshooting_Client_VPN_with_Packet_Captures ... View more

Theres really not much information here to be helpful other than providing the onboarding documentation and try going through onboarding again https://documentation.meraki.com/Cloud_Monitoring_for_Catalyst/Onboarding/Cloud_Monitoring_for_Catalyst_Onboarding_Guide ... View more

Meraki only officially supports Meraki or Cisco branded SFP's. If the physical cable and speed type matches the switch you can test to see if it works but still, if you have issues or anything TAC cannot assist as they only support Cisco branded SFP's ... View more

Hello, Under Security&SD-WAN>Content Filtering you can type in the name of a URL and see what category it would fall under and configure that category as blocked. This does require an advanced security license. Otherwise you would have to manually enter FQDN's into your layer 3 rules. ... View more

You can start with running this in postman itself without the script. Run the API that changes SSID password and manually enter a value yourself and run it. You can verify if theres anything wrong on the Meraki side of things. As long as that works you can narrow it down to something in the script.  I would also say add a line to print exactly what your sending to the API and make sure that looks good too ... View more

Hello, Theres a good chat about this issue in this community thread which is worth a read: https://community.meraki.com/t5/Wireless/Splash-page-not-showing-automatically/m-p/29247 Here is also the documentation on splash pages: https://documentation.meraki.com/MR/MR_Splash_Page/Splash_Page_Traffic_Flow_and_Troubleshooting#Splash_Authentication_in_Dashboard The issue is likely with the devices captive portal feature. The device should automatically fire off an http request when it connects to the wireless to try to detect if it is in a captive portal network. As a work around you can have them manually open their brwoser and go to an http site. Note it cannot be an https site.  ... View more

I'm not sure I follow exactly the use case. The only information around BLE that is retrievable is on wireless>ble clients in dashboard and the API call to retrieve bluetooth clients:https://developer.cisco.com/meraki/api-v1/get-network-bluetooth-clients/ Here is documentation around BLE as well: https://documentation.meraki.com/MR/Bluetooth/Bluetooth_Low_Energy_(BLE) ... View more

The AP calls that I found that sounded to meet your criteria have a max time frame of 31 days, which seems to be the max time frame for most API calls so not sure we can go that route. ... View more

I think the -COM just stands for compatible meaning its not a Cisco branded one but meets the specs of that Cisco model SFP. Dont quote me on that though. Looks like the specs match between the two. MA-SFP-1GB-SX is compatible with MS350. ... View more

You should be able to utilize managed app configs and push a payload including username to the sharepoint app. https://documentation.meraki.com/SM/Profiles_and_Settings/Using_the_Managed_App_Settings_Payload ... View more

If you are configuring a static WAN IP in dashboard that wont work. The device has to come online to dashboard first before it can fetch whatever you've done in dashboard. If you are using a static IP to your ISP you'll need to locally configure that on the MX.  https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/Using_the_Cisco_Meraki_Device_Local_Status_Page#MX_Series_with_Single_Dedicated_WAN_Link The MX68W has two WAN ports already so you cannot convert a LAN port to a WAN port as you can on the MX64. AN MX can only have a maximum of two WAN ports. Either the device already comes with 2 internet ports on it or 1 internet port with the option to change ALN port 1 into another WAN port. So with the MX68W you'll need to use one of two dedicated WAN ports. ... View more

I agree with @Ryan_Miles. There is a clear spike in traffic but does that spike correlate with the time of slowdown? The graph shows 4am. Are there server backups happening or software downloads scheduled to happen at this time of slowdown? You can use the network-wide>clients page to track down any abnormally high usage users as well. Plugging directly into ISP with a laptop and running a speed test and then plugging into MX running a speed test could be helpful as well. Theres likely to be a drop in those speed tests going from the MX but can help isolate to whether the issue is on ISP side or your side. Preferably use iperf to speed test but a browser based one can give you good baselines as well. https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/Troubleshooting_Client_Speed_using_iPerf ... View more

IIRC If you engage support I believe they can get a preview of what licensing will look like before and after when moving around licenses. ... View more

RF profiles in dashboard are network specific. If you create a network and clone the new network from an exisitng one the RF profiles would be cloned to the other network. You can also leverage the RF Profile API call to create an RF Profile and propagate that new profile to multiple networks. https://developer.cisco.com/meraki/api-v1/create-network-wireless-rf-profile/ ... View more

If your vMX is acting as a vpn concentrator/passthrough it typically wouldn't be at the edge of your network. So opening ports on the vMX wouldn't really do anything since traffic coming in from the internet isn't hitting the vMX and is only forwarding vpn traffic. This is why dashboard removes port forwarding and NAT rules when configured in passthrough. ... View more

When you go out of license compliance it does lock down most if not all features besides claiming a license. If you are unable to remove devices and admins then I would reach out to support and they should be able to assist. They'll most likely unlock the dashboard for you so you follow the steps in this doc to delete- https://documentation.meraki.com/General_Administration/Organizations_and_Networks/Deleting_an_Organization ... View more

Hello, the first knowledge box of this KB article states that it is not possible to switch back to co term once on per device licensing model. https://documentation.meraki.com/General_Administration/Licensing/Meraki_Per-Device_Licensing_Overview ... View more

@Palmaero    We would suggest opening a case with the Support team by clicking settings>contact support. We also suggest including the type of traffic your ISP is claiming to see. ... View more

@TECHIEGIRL    Please open a support case and the GO Support team can assist you with this matter  ... View more

The USB port is for a cellular modem if the feature becomes available for the GX in the future ... View more