I have just purchased an MT40 sensor, which is connected to a MR56 Access Point via Bluetooth.  When I try to issue power commands on it I get the following message:   Power Command Failed A suitable gateway was not available for sending this command. If this error persists, ensure that you're running the latest firmware and your gateways are online.   I have a support case going nowhere.  Has anyone encountered such an issue before that can help? ... View more

I'm looking for some advice on this client that had a very bad Zoom meeting experience during this period on our WiFi network.  From the new "Client Roaming Analytics" it looks like the client is roaming to Access Points with worse RSSI as well as SNR.  This is a Windows10 client.   During the same meeting, someone with a MacBook Pro was connected to the same Access Point as the Win10 client, and did not have the same experience, the connection was completely stable.   At the moment I'm thinking that this is going to be down to the roaming aggressiveness of the client, or driver issues of some sort.  If anyone has any thoughts on this I'd welcome them.   ... View more

I have just received this from Support, does this sound right to anyone as I haven't come across this before?  Makes me wonder what the point of the new version is if you have to keep flipping back to the old one to make changes.   Changes in the new version are not reflected in the old one, which is how it has always been. Changing the sponsor email domains doesn't revert the sponsor duration to 1 hour, it is because in the backend the configuration from the old acces control page would take over. The next step would be to navigate as follows: Access Control → View old version → Change sponsorhip duration from 1 hour to 4 weeks in the old version → Save changes and only then move to the new version. ... View more

I have recently purchased some MR56 APs and get this message when saving an RF Profile. Why am I now being forced to select a UNII-1 or UNII-2 "5-lo" channel? There were errors in saving this configuration: One or more errors occurred. No changes have been saved. Five ghz valid auto channels Please select a 5-lo channel   I suspect it is something to do with this message I get as well now under Channel Assignment:   Dual 5 GHz Mode You have APs that can broadcast 5GHz with two different radios. These radios are indicated by 5-lo and 5-hi above. If you want to broadcast on both radios, select at least one channel for each radio.   Has anyone else experience this so far or know more about it? ... View more