Same issue.  Phone has active cellular and Wi-Fi connection.  Phone has managed profile.  Phone is enrolled in Apple ADE (since July 2022, formerly DEP).  The user changed the passcode and let the battery run dead.  When the phone was returned, it was placed on charger, powered on and last known Passcode was tried.  The phone is a 2nd Gen iPhone SE and has fingerprint biometric enabled.  Meraki seems unable to clear the passcode restriction.   ... View more

Have you confirmed the affected devices are in the profiles scope? Also I find sometimes you need to turn off the device and turn it back on for profiles to fully load sometimes. ... View more

I don't think there is for iPhones due to the privacy settings recently pushed to them. Which allows a user to block people from tracking them. It's mentioned in the Meraki help   "Forcing GPS Location Due to Apple end-user privacy restrictions, it is not possible for EMM vendors to force GPS location on iOS devices without user notification, nor is it possible to permanently lock location services to be enabled. The one exception to this is using 'Lost Mode', which can be found in the MDM commands on the Client Details page. Lost Mode forces location services on, while disabling all other functionality on the device. This can be used as a tool to remediate non-compliant users who are blocking location service requests from Systems Manager." ... View more

Are the devices corporate owned or BYOD.   Apple is pretty strict on which way to go if BYOD; ie not supervised unless the end user is fully informed/consents to having a supervised (ie fully managed device) ... View more