I did this and they passed the buck. At this time, engineering has completed their investigation of the unexpected behavior where AP pages are not loading. Engineering has determined that this is not a Meraki Dashboard issue, but is instead being caused by an upstream service or device blocking traffic. As of now this behavior has not been reproducible in lab, and cases investigated have shown that there is some upstream device or service improperly handling traffic towards the administrator attempting to access Dashboard. I would recommend working with any antivirus or SSL inspection vendors to help correct the behavior seen.
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I think I figured out the issue. The client is at the office and on the same LAN as the cameras and he can see the images. I am not on the same LAN. There is a Cisco Router between the cameras and the outbound internet, and it is blocking most ports.
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Hi Priesty, Thanks, just what I needed 🙂 We’d be running them just out on the internet, rather than through an MX, possibly through a new Meraki mobile device, it’s good to know they worked happily on mobile though, thanks 🙂
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I'm having the same issue, I noticed this thread is over a year old. We just deployed 17 cameras. Very disappointing. 😞 https://community.meraki.com/t5/Security-Cameras/Camera-views-not-loading/m-p/62739#M1527
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