Thank you! ... View more

Yeah I reached out to Verizon's business support line and they were basically clueless.   For the hell of it, I created a copy of our main Profile (but with the Restrictions setting removed), and this Call Forwarding option still doesn't appear there. ... View more

Hey Haley - I don't have a solid answer sadly, but my best suggestions are to Systems Manager > Overview, and under Sync Status to manually resync each item you have connected. However, since you mentioned it's asking for a password; is it an iCloud/Apple ID password? If so, the previous owner/user will have to put their password in to sign out of the device (otherwise, it's locked until you do so). ... View more

Glad to help! ... View more

This is a known issue, which I believe Apple intended to be a fail safe.   Procedure:   Backup of device A Restore it to Device B Backup Device B Restore it to Device A   Obviously, you have to properly enroll the devices into Apple Business (DEP), sync with Meraki and assign the DEP enrollment settings before the device activates. ... View more