Good news , I received today the replacement . :-)))   Hope that they are not defective, I will install when I can. We close the premises due to COVID-19.   I had to fight hard and after 30 emails to the support they finally push the right button.     ... View more

Still nothing on your side mate ? ... View more

Hi @MerakiDave    3 years have past and switch still not replaced .   very noisy , temperature alerts .... and the support doesn’t want to RMA   what do do ?!?! ... View more

@MerakiDave a little help would be appreciated on this one .   thank you  ... View more

@MerakiDavei had temperature alertes on 2 out of 3 , support doesn’t not want to RMA, and the patch that they applied made the switches event noisier .  Would you help to RMA ? ... View more

You are lucky . We have complaints every day due to the alpha jets close to classrooms  ... View more

Where are you located ? US or EU ?         ... View more

After 2 years seems that the developers started working on it again !   ... View more

Happy to know that I am not alone 🙂 Unhappy to see that this case from 2018 haven’t been solved ! ... View more

How long will it take to get the replacement . Start to be long ... ... View more

2 + y.o. car and still the same .   hoping to get this defective switch replaced in 2020 ! It’s insane . We have jets close to classroom      ... View more

Did you manage to get the RMA ? ... View more

Even after temperature alert 🚨 2 times in the logs , support don’t want to RMA it as stated : “” If any MS225 switch has already thrown a high temp alert, Meraki will RMA it. “” We have 3 jets , close to classroom for months and support is useless , they send me to sales !!!! Their Message Thank you for reaching out. When it comes to the replacement of these switches that have been deemed to be a part of the proactive replacement program they will indeed have an RMA issued through that program. If we navigate under Help > Hardware Replacements, we can see that there are 3 affected devices that are currently a part of the replacement program, with the switch in question being one of them. My apologies if it feels that this case is being bounced back and forth, however, as we previously discussed, support will not be able to issue a replacement for this device as it has not yet failed. In terms of the fan noise, it is expected that this particular switch will operate at a higher fan speed as we applied the configuration on the backend to increase the fan speed some time ago to prevent any issue with the functionality of this switch from arising. Therefore, in terms of supports capabilities to RMA this device, we will not be able to proceed at this time, as the device is functional. From here, we would suggest that this is discussed with our account rep, Dorina, as they may have the ability to provide further assistance; but we will need to ensure that we work through the proper channels to move this case forward. As always, please feel free to reach out with any further questions! Thank you, ... View more

Hello @RodrigoC  ,   More than a month passed and still nothing. Even more bug reported . Can we have a chat ?   Thank you    BR ... View more

    Same here , I have like 6 cases that are more than 1.5 y.o and some others that I just abandoned because not support       ... View more

Hello all Any Product Manager here ? It start to be critical as we can’t deploy 802.1x ... View more

@AmelieS few weeks we want to be started , if you don’t want just say 😉   regards  ... View more

Who has the answer 😉    abandonware or not ? ... View more

@MRCURDid you give it a try ? Any feedback on MacOS ?   thank you     br  ... View more

@MRCUR did you give it a try ? Does it work on your MacOS ?   thank you   Br  ... View more

I read Windows . We are all MacOS . ... View more

@AmelieS We are interested    Thank you  ... View more

Hello @PhilipDAth    How long ? 😉   Where have you seen that ? Did you experiment the same ?   if I understand correctly we will be unable to use NAC with switch worst 8K Euros GPL ! Only works on AppleTV .  ... View more

Hello   Not ideal but still we don’t have choice as “Meraki Authentication” 802.1x is not supported on WiFi capable device MX or Z.   We have no other way then to add an MR AP ... even if it double the cost .   Any improvements in the roadmap planned ? Adding an Extra MS for a small office is really overkill    ... View more