Hi @AldoCar there are many variables that will determine if and when a client roams from one AP to another and/or which one they will connect to in the first place. And those variables are constantly changing, possibly from second to second, for example as people (attenuators) move around the environment, doors open and close, etc. It is always the clients decision. We can configure the network and try to fine tune the RF environment and leverage 802.11k and 802.11v to try to influence client decisions and get them behaving as expected, but even still, the decision ultimately rests with the client. Generally speaking, yes, most of the clients should get the best RSSI from the AP in the same room, but again, the RF environment can change second by second in time, and foot by foot in distance. In addition, different client devices will have different roaming behaviors, and sometimes even the same brand of client devices, like you mentioned Dell laptops, can have different behaviors based on operating system, wireless NIC and even driver versions. So lots of variables and every deployment is going to be unique from an RF perspective. Still, if something just seems plain wrong with the client/AP balance, definitely open a case with Meraki Support for a deeper look and to scrub through your config settings. Also, I'm assuming the APs in the 3 rooms are the same model, with the same capabilities? Because if you had an 8x8 AP in one room and a 2x2 or 3x3 in another, that could also explain more clients sticking with the 8x8 AP, even from another room, because that's where they perceive the best SNR, that's just one of a few variables. Have a look at your radio settings page for example, see if the transmit powers are relatively balanced, or perhaps not, and perhaps adjust them. Also look at your minimum bit rates, which should typically be 12 or 18Mbps, but make sure it's not much lower, which would create much larger coverage cells and leave clients happily connected to an AP in another room and be stubborn about roaming. Also look over your Wireless Health page and see if anything jumps out, like if one AP is having many more issues than another. You could also try toggling Client Balancing on and off, and allow that time to settle and re-check and that result could be another data point to open a case with. Hope that helps!
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