Hello Melissa , Dear Meraki,
I spent hours explaining bugs , issues , and concerns to the support without any success , I did talk hours to meraki support Team over the phone , same , they are nice talking to but basically I have same level of support talking to my 80 y.o. grand ma . They hear me “loud and clear” as they say, but nothing !
2 weeks ago, I decided to see if there is more chances with community forum.
Unfortunately it’s same results :
Nothing have been address , bugs are stills here, no answers at all and I feel that nobody seems to care at Meraki !
Other members seems also having same felling and same bugs / concerns .
I start having a very very bad frustration and can tell you that I have never been feeling that with Cisco or others . Being in production with this level of support is difficult for us !
What to do ? Do you have a contact ?
Where are Product Managers / Owners ?
Where are support members on the forum ?
The situation can’t stay like this !
Many Thanks !
Best Regards
Meraki please help !
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