Meraki MS130-24X disconnected status even connected to AP

AYEN
Here to help

Meraki MS130-24X disconnected status even connected to AP

Hi, 

 

     I have current issue experience in MS130-24X the port was suddenly turn into disconnected mode. The troubleshooting that I've done are, cable test, enable disable port and reboot devices switch and AP on the dashboard. Current version: MS 16.9 

AYEN_0-1733123756828.png

Thank you.

4 Replies 4
DarrenOC
Kind of a big deal
Kind of a big deal

Raise a ticket with support @AYEN

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
marce1000
Getting noticed

 

  - Check logs on the switch when that happens ,

 

 M.

AYEN
Here to help

Hi @marce1000 no change logs found on specific switch

Brash
Kind of a big deal
Kind of a big deal

Check the Meraki event logs to see if there is a reason logged for the port going down.

Other than that, as said above, open a support case to assist you with the troubleshooting.

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