Meraki MR34 authentication issues

[zfrangi]

Hi:

We are seeing a lot of authentication issues with our chromebooks connecting to our wifi.  The issues seem to be in certain rooms but better in other rooms.  The devices in queestion are dell 3100 chromebooks and connect via PSK.  Our ap's are all on the latest stable release.  Whats the best way to troublehsoot this?  

[DarrenOC]

What’s being reported in the dashboard under Wireless Health?

[zfrangi]

The wireless health shows that these devices are failing with authentication.  

[DarrenOC]

So if they’re failing with Authentication are we 100% certain that the PSK being entered is correct 

[zfrangi]

Yes thats correct. All of our chromebooks have a managed wifi setting that gets pushed out via the google admin console.