Recently started experiencing an issue with the radio transmit power on our MR57s. For our environment, and based on our experience with prior Meraki APs (MR34s, MR52s), we saw anything from 26-30dBm transmit powers (as shown on Wireless -> Configure -> Radio Settings in the dashboard) on both 2.4Ghz and 5Ghz radios.
At some point in the last few months, we've seen the transmit powers drop significantly. Now everything maxes out at 23dBm across all radios. I believe (but can't be 100% sure) that this started sometime after we upgraded the APs to MR57s. At the same time, users started complaining about reduced WiFi coverage at the edges of our network, so pretty sure something is up.
By way of troubleshooting:
- The APs are not operating in low power mode, as confirmed in the dashboard.
- The Target power in the assigned RF Profile is set to 30dBm, and no radio has any manual override.
- The MRs are running only GA code - currently MR 30.7.1.
- We are not using any DFS channels.
- We only have 3 APs so there's no overlapping bands between the APs.
- We are not in a crowded RF space, with between 4-7% average channel utilization on the 5Ghz band as an example (and around 20% on the 2.4Ghz band).
- The MR57 flex radio is set to a second 5Ghz radio (although have tried disabling it to see if it helps).
I raised a ticket with Meraki support, and after much back and forth over a period of a month, they've come back to me having "consulted with engineering" and are saying that because of the antenna gain in the MR57, the max transmit power that will *ever* be shown in Radio Settings in the dashboard is 23dBm, and therefore everything is working as it should.
This doesn't seem right to me (for all the reasons mentioned above) but, before I push back on support, I wanted to see if anyone else in the community could check their own dashboard and see whether they have any MR57s that are showing a higher Transmit Power than the 23 I mentioned before. Hopefully it's someone in the same regulatory domain (I'm US based, so FCC). If I can't find anyone else with something higher, I'll have to grudgingly accept their conclusions.
Thanks!