Meraki AP alerting issue

SudipRai
Conversationalist

Meraki AP alerting issue

Has anyone faced this issue in which Meraki AP goes on in alerting mode. The alerts we're encountering include "Disabled Gateway Bad DNS" and "Repeater Warning NAT or Firewall Issue." We have tried contacting Meraki Team for support but they are failing solve the issue.Untitled.png

8 Replies 8
DarrenOC
Kind of a big deal
Kind of a big deal

Do you have an upstream firewall?  I would ensure that the required ports, IP's etc are allowed through as per the firewall rules highlighted in the Help section on the dashboard.

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
BlakeRichardson
Kind of a big deal
Kind of a big deal

I agree with @DarrenOC seems like a firewall issue. If you login to the local status page of one of the devices what is it reporting. 

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SudipRai
Conversationalist

Internet connection and speedtest is good while connecting to this alerting APs but they are displaying this. Accessing them from the Meraki Dashboard is quite laggy though.

 

WhatsApp Image 2023-08-14 at 12.59.40 PM (1).jpegWhatsApp Image 2023-08-14 at 12.59.40 PM.jpegWhatsApp Image 2023-08-14 at 12.59.41 PM.jpeg

PhilipDAth
Kind of a big deal
Kind of a big deal

If it can't find a working Ethernet connection then it is failing to get an IP address from the switch port it is plugged into.  Try testing the port with a notebook.

DarrenOC
Kind of a big deal
Kind of a big deal

IMG_4946.jpeg

 where do you connect the Ethernet cable @PhilipDAth ?

 

😉

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
PhilipDAth
Kind of a big deal
Kind of a big deal

It's an AP - why wouldn't it have an Ethernet port?

TBHPTL
A model citizen

Check that these are reachable from the subnet on which your AP's ride. 

TBHPTL_0-1692030374506.png

 

DarrenOC
Kind of a big deal
Kind of a big deal

Hi @SudipRai , is this an existing or new deployment?

 

I see you have 300+ devices deployed so if an upstream issue then more devices would be affected.

 

Are all the devices on the same subnet?

 

Could this be a dhcp issue with the pool not being big enough to serve all the devices?

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
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