Warrenty

SOLVED
Eddie01
Getting noticed

Warrenty

Hi,

 

I have a site the got hit by a power outage and their MS120 is not providing PoE, they connect a pc and they have internet access. With an active subscription can they get the switch replaced?

 

Thanks

1 ACCEPTED SOLUTION
Eddie01
Getting noticed

3 REPLIES 3
UCcert
Kind of a big deal

https://documentation.meraki.com/General_Administration/Other_Topics/Returns_(RMAs)%2C_Warranties_an...

 

https://www.cisco.com/c/dam/en_us/about/doing_business/legal/OfferDescriptions/meraki.pdf

 

This one sentence indicates that you're not covered.  However, no harm in asking Meraki Support

 

UCcert_0-1634216679773.png

 

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
Eddie01
Getting noticed

BlakeRichardson
Kind of a big deal

@Eddie01 This is a good reason why as much IT equipment as possible should be on a UPS if you can afford it. 

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI
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