Warrenty

SOLVED
Eddie01
Getting noticed

Warrenty

Hi,

 

I have a site the got hit by a power outage and their MS120 is not providing PoE, they connect a pc and they have internet access. With an active subscription can they get the switch replaced?

 

Thanks

1 ACCEPTED SOLUTION

3 REPLIES 3
DarrenOC
Kind of a big deal
Kind of a big deal

https://documentation.meraki.com/General_Administration/Other_Topics/Returns_(RMAs)%2C_Warranties_an...

 

https://www.cisco.com/c/dam/en_us/about/doing_business/legal/OfferDescriptions/meraki.pdf

 

This one sentence indicates that you're not covered.  However, no harm in asking Meraki Support

 

UCcert_0-1634216679773.png

 

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

Thank you!

BlakeRichardson
Kind of a big deal
Kind of a big deal

@Eddie01 This is a good reason why as much IT equipment as possible should be on a UPS if you can afford it. 

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels