dashboard not recognized license and cameras alerts like not has license

[Robbuzz]

I attach the license on the organization, create the camera network and add 3 MV cameras, but I received an email fro the system indicate that I have devices without licenses, why the dashboard not match licenses with cameras?

[DarrenOC]

Hi @Robbuzz , did you definitely apply the license or just import the new inventory from your order?  What does your license report show in the dashboard?  Go to Organisation > Configure > License Info > scroll down to license history.  It should show you what licenses were applied.

[Robbuzz]

Hi @DarrenOC , yes I did installed definitely, I do on the organization > configure > license and add the key of the license and the system actually add and no errors, then I create the network cameras and add the cameras and looks everything fine. the email that customer received indicate this: "your organization is over the device limit for your Meraki Cloud License"

[BlakeRichardson]

@Robbuzz  When you added the licenses which option did you choose?

[Robbuzz]

@BlakeRichardson you mean to claim the cameras with licences?

[Mario0603]

Excellent!!!

[BlakeRichardson]

https://documentation.meraki.com/General_Administration/Licensing/License_Problem_-_Out_of_Complianc...

Have a look and see if this helps, the Meraki documentation doesn't actually have an article on how to apply licensing which seems a bit odd. 

[Robbuzz]

Hi @BlakeRichardson i will the link 

[Ryan_Miles]

Sure we do https://documentation.meraki.com/General_Administration/Licensing/Meraki_Licensing_-_License_More_De...

[BlakeRichardson]

@Ryan_Miles Thanks, I was searching / looking for add licenses which threw me off.