Remote Factory Reset

[EJN]

Is there a way to issue a reset command from the dashboard? I can do a reboot from the dashboard, and I can press the button at the camera, but I want to "press the button" remotely. I have a camera which is difficult to reach and is giving me problems. I would like to reset it remotely if possible.

[DarrenOC · Accepted solution]

Hi @EJN 

You’re only option for a reset is the physical option:

https://documentation.meraki.com/General_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Fa...

[DarrenOC]

Maybe worth a shout into support to see if they can do anything remotely from their side?

[KarstenI]

Why do you want to reset the camera? Are there any problems with it? If yes, one troubleshooting step could be do move the camera to a new network and later move it back. Sometimes problems disappear this way.