Remote Factory Reset

SOLVED
EJN
Building a reputation

Remote Factory Reset

Is there a way to issue a reset command from the dashboard? I can do a reboot from the dashboard, and I can press the button at the camera, but I want to "press the button" remotely. I have a camera which is difficult to reach and is giving me problems. I would like to reset it remotely if possible.

Esteban J Nunez
School and Church
K-12 Education
1 ACCEPTED SOLUTION
UCcert
Kind of a big deal

Hi @EJN 

 

You’re only option for a reset is the physical option:

 

https://documentation.meraki.com/General_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Fa...

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

View solution in original post

3 REPLIES 3
UCcert
Kind of a big deal

Hi @EJN 

 

You’re only option for a reset is the physical option:

 

https://documentation.meraki.com/General_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Fa...

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

View solution in original post

UCcert
Kind of a big deal

Maybe worth a shout into support to see if they can do anything remotely from their side?

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
KarstenI
Kind of a big deal

Why do you want to reset the camera? Are there any problems with it? If yes, one troubleshooting step could be do move the camera to a new network and later move it back. Sometimes problems disappear this way.

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