MT20 alert configuration

[SteveLandon]

I have looked at the alert configuration for the MT20 and I haven't figured out what "alert" actually means. Does that mean recording a door event to the log regardless of a "schedule" set up? What I am trying to do is NOT have the alerts trigger sending an email during 8-5 business hours but still send an alert to the logs. I am having 2 emails for each door event, open/closed and that is annoying during the regular day. Any ideas how to configure a schedule for this? Thank you in advance for any help. Steve

[Ryan_Miles · Accepted solution]

The MT20 will log all opens and closes regardless of an alert profile. If you create an alert profile and only want alerts for off hours create a schedule in the alert profile to something like this.

[SteveLandon]

That's it. I'll test and make the logs are still ok. Thanks for your help.

[BlakeRichardson]

Regardless of what you have set as a schedule you will still get two alerts, one for opening and one for closing because some users want to monitor when a room is being accessed whereas others might have a temp controlled room and they want to be able to monitor if the door hasn't been closed properly.