Z1 Teleworker : Steady Amber Light

[mcoomber]

My Z1 Teleworker doesn't change state from steady amber at boot up. 

Anything I can do with it or is it toasted?

Thanks

[DarrenOC]

Hi @mcoomber 

Sounds hosed.  Factory reset?

https://documentation.meraki.com/General_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Fa...

[mcoomber]

Factory Reset doesn't bring it to life.

[CptnCrnch]

Solid orange typically means that your device isn't able to reach the Meraki Dashboard. Can you try to connect a laptop to that ISP device and see if you can get out? 

[mcoomber]

It is from the ISP device that I am responding to your suggestions. 

[CptnCrnch]

What happens when you connect to one of the LAN ports on that Z1 and try to connect to its local status page? 

http://setup.meraki.com

[BlakeRichardson]

My two suggestions are 

1. Have you tried a factory reset as suggested?

2. Is it set to get a DHCP address on its internet port or have you set a static address?

3. Are their any firewall rules on the upstream router that could be blocking it accessing the Meraki dashboard?

4. Have you licensed it?

[PhilipDAth]

Have you contacted your IT department?  If this is a new Z3 you will have to wait until they provision it before it will work.

I assume the "Internet" port on the Z3 is plugged into the back of your existing ISP router?  Does it have a link light on?

If so, if you plug that cable directly into your notebook are you able to access the Internet?

Then maybe try the factory reset first.

[mcoomber]

I am the IT guy. It's an old Z1 that was in use. 

Only the amber flash link light is on. I can't get access to the Internet and yes it is connected to the existing ISP router.