MX80 Wan 2 Link failed

[IdealCH]

Hi All. First time poster here so I hope you can help me out!

I'm trying to set up Wan 2 on my MX80 but the link is showing a failed state. I have a Huawei AF23 Sharing dock with a USB cellular modem plugged into it. The device it connected by Ethernet cable to Wan 2.

I have tested it connected directly to a laptop via cable, wirelessly and also through a switch. All scenarios work. When connected to the MX80 Wan 2 port, the link status shows this (Full I.P.'s not shown here for obvious resons):

WAN 2
STATUS
Failed
IP (STATIC)
87.192.xxx.xxx
VIRTUAL IP
GATEWAY
87.192.xxx.xxx
DNS
62.231.xxx.xxx
62.231.xxx.xxx

What could be the problem here?

[Adam]

Login to the MX local admin and verify what port WAN2 is assigned to.  It isn't necessarily port 2.  Also make sure that port is set for internet.  

[IdealCH]

Hi Adam,

A quick note first of all, the device is an MX84 not MX80 as I stated incorrectly earlier.

I'm not sure about what you are asking me to do. When I look at the appliance status page I see this

and this

I looked everywhere but I can't see where I can check the port.

[ww]

why is your ip assigned staticly?

im not familiar with your upstream device but is it not assigning a private range adres to your mx? 

[PhilipDAth]

When you plug in your test notebook - do you give it a static IP or let it use DHCP?

Whatever you use, WAN2 should be configured the same way.

[IdealCH]

It's on DHCP now, it didn't take effect until the MX84 rebooted after a firmware upgrade last night but the issue seems to be with the mobile broadband provider from what I can tell.

[IdealCH]

Some further information I have discovered.

The mobile broadband provider I am using is Vodafone Ireland. I can ping but not traceroute external I.P. addresses.

When I change the SIM to a Three Ireland I can traceroute. I've not yet tested full connectivity using the Three SIM as I don't want to knock the office offline but it seems that Vodafone have some restrictions on their network that is causing the problem.

Any thoughts?