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MX68CW splash page

Getting noticed

MX68CW splash page

I'm trying to get a splash page working on a MX68CW SSID. Whenever I have the splash page turned on, I get no access to anything at all. If I turn splash page off, then all works fine. I've tried it with MX68CW as part of a template and as a standalone network. Both give the same result.

 

I have logged a ticket for this but thought I'd ask here as well.

 

Thanks.

13 REPLIES 13
Kind of a big deal

Re: MX68CW splash page

Can you browse to an http (not an https) page?

Getting noticed

Re: MX68CW splash page


@PhilipDAth wrote:

Can you browse to an http (not an https) page?


Makes no difference.

Kind of a big deal

Re: MX68CW splash page

Is DNS resolution working (aka does nslookup work)?

Kind of a big deal

Re: MX68CW splash page

Also is the SSID in bridge mode or NAT mode?

Head in the Cloud

Re: MX68CW splash page

Hi @superfly 

 

Could you please toggle the values for "Captive portal strength" and do a test?

 

Security & SD-WAN > Access Control > Captive portal strength CP Toggle.png

 

 

Cheers
Ajit
ajitsnw@gmail.com
https://www.linkedin.com/in/ajitkumarverma/
Kind of a big deal

Re: MX68CW splash page

Are you definately using DHCP for your DNS servers (and IP address)?  If you have statically confingured your DNS servers then it might not work.

Getting noticed

Re: MX68CW splash page


@PhilipDAth wrote:

Is DNS resolution working (aka does nslookup work)?


Yup DNS lookup works fine. 

Getting noticed

Re: MX68CW splash page


@PhilipDAth wrote:

Also is the SSID in bridge mode or NAT mode?


You don't get that option when configuring wifi on a MX68CW. This is all you get (it's actually a real pain to configure guest wifi on one of these)

 

Capture.PNG

Getting noticed

Re: MX68CW splash page


@AjitKumar wrote:

Hi @superfly 

 

Could you please toggle the values for "Captive portal strength" and do a test?

 

Security & SD-WAN > Access Control > Captive portal strength CP Toggle.png

 

 


With it set to "Allow non-HTTP traffic prior to sign-on" I can access HTTPS pages no problems but not HTTP pages. But still no splash page either.

Highlighted
Getting noticed

Re: MX68CW splash page


@PhilipDAth wrote:

Are you definately using DHCP for your DNS servers (and IP address)?  If you have statically confingured your DNS servers then it might not work.


DHCP is just set to default. My access all works fine when splash page is turned off. As soon as I turn the splash page on, I can't access anything at all anymore.

Head in the Cloud

Re: MX68CW splash page

Two Ideas.

1. Try browsing in Privacy Mode / Incognito Mode

2. Try updating MX65W Firmware (If Already not)

Cheers
Ajit
ajitsnw@gmail.com
https://www.linkedin.com/in/ajitkumarverma/
Kind of a big deal ww
Kind of a big deal

Re: MX68CW splash page

this is a bug. should be fixed in 15.13

Getting noticed

Re: MX68CW splash page


@ww wrote:

this is a bug. should be fixed in 15.13


Well that explains it! I wonder why support hasn't been able to tell me this as yet? I logged ticket last Thursday, they got me to try some things on Friday. Then yesterday morning I chased it up and have heard nothing back.

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