MX68CW splash page

[superfly]

I'm trying to get a splash page working on a MX68CW SSID. Whenever I have the splash page turned on, I get no access to anything at all. If I turn splash page off, then all works fine. I've tried it with MX68CW as part of a template and as a standalone network. Both give the same result.

I have logged a ticket for this but thought I'd ask here as well.

Thanks.

[PhilipDAth]

Can you browse to an http (not an https) page?

[superfly]

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@PhilipDAth wrote:

Can you browse to an http (not an https) page?

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Makes no difference.

[PhilipDAth]

Is DNS resolution working (aka does nslookup work)?

[PhilipDAth]

Also is the SSID in bridge mode or NAT mode?

[superfly]

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@PhilipDAth wrote:

Also is the SSID in bridge mode or NAT mode?

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You don't get that option when configuring wifi on a MX68CW. This is all you get (it's actually a real pain to configure guest wifi on one of these)

[superfly]

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@PhilipDAth wrote:

Is DNS resolution working (aka does nslookup work)?

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Yup DNS lookup works fine. 

[AjitKumar]

Hi @superfly 

Could you please toggle the values for "Captive portal strength" and do a test?

Security & SD-WAN > Access Control > Captive portal strength

[PhilipDAth]

Are you definately using DHCP for your DNS servers (and IP address)?  If you have statically confingured your DNS servers then it might not work.

[superfly]

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@PhilipDAth wrote:

Are you definately using DHCP for your DNS servers (and IP address)?  If you have statically confingured your DNS servers then it might not work.

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DHCP is just set to default. My access all works fine when splash page is turned off. As soon as I turn the splash page on, I can't access anything at all anymore.

[superfly]

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@AjitKumar wrote:

Hi @superfly 

Could you please toggle the values for "Captive portal strength" and do a test?

Security & SD-WAN > Access Control > Captive portal strength

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With it set to "Allow non-HTTP traffic prior to sign-on" I can access HTTPS pages no problems but not HTTP pages. But still no splash page either.

[AjitKumar]

Two Ideas.

1. Try browsing in Privacy Mode / Incognito Mode

2. Try updating MX65W Firmware (If Already not)

[ww]

this is a bug. should be fixed in 15.13

[superfly]

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@ww wrote:

this is a bug. should be fixed in 15.13

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Well that explains it! I wonder why support hasn't been able to tell me this as yet? I logged ticket last Thursday, they got me to try some things on Friday. Then yesterday morning I chased it up and have heard nothing back.