I currently have an issue where both of our MX250s Primary and Secondary are becoming unreachable and dropping all connections for a couple of seconds at random times throughout the week. Both are on version 16.16 and they are connected via a direct connection with each other on an isolated vlan for VRRP.
Meraki performed a packet capture and was able to verify the MXs were working correctly.
Not sure at this point what the issue is.
I have tested pulling the power of the primary and it actually fails over correctly to the spare like it should but when the issue occurs, both mx250s go down at the same time.
I know it's not the WAN uplink connections for the MXs since they're on separate ISPs with separate public IPs.
Is this a new MX install? Or, did you recently upgrade firmware? If yes, was the issue occurring on the previous firmware?
Also, how are the MXs connected to the downstream switching infrastructure? The recommendation is to not use a direct link between MXs and use the downstream paths for the VRRP packets. VRRP is sent on all configured VLANs anyway. So even with a single VLAN link between MXs directly that really accomplishes nothing different and actually is a more trouble prone design.
Okay so I removed the direct cable and it was working fine for a couple days but now the dashboard just showing both MX unreachable even when everything is connected and working including client vpn, end point users, is something wrong with the dashboard on Meraki's side?