MERAKI MX68W

[MJAIN]

It is claimed unit. How do I reset the unit.

[rhbirkelund]

If you simply need to factory reset the device, there a pinhole where you can reset it using a bobby pin, paper clip, whatever.

If it's because you have bought an MX68W that is currently already claimed to a Dashboard, you'll need to reach out to whoever sold you the unit and have them unclaim it from their Meraki Organization.

[MJAIN]

Thank you. So resetting will not help.

[KathleenJ]

No resetting will not help at all. The device needs to be unclaimed from the organization that it was purchased from (support will not unclaim a device). After it is unclaimed you will need to create a dashboard account and obtain a license in order for the device to work. Your best bet might be to return the unit and get your money back.

[MarkBrown]

I you are looking to have it unclaimed from another Org not your own a reset will not help you.

If you are looking to factory reset follow this link:

https://documentation.meraki.com/General_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Fa... 

[alemabrahao]

Did you buy the MX second hand?